About the Role:
We are seeking a Senior Specialist – Learning & Development (L&D) to take ownership of the design, delivery, and continuous improvement of our training and development programs across the organization. This role plays a critical part in aligning learning initiatives with business strategy, strengthening workforce capability, and fostering a culture of continuous learning.
You will work closely with leaders, employees, and external partners to identify development needs, implement impactful learning solutions, and measure their effectiveness—ensuring our people are equipped to succeed now and in the future.
Key Responsibilities:
- Training Program Development: Design, develop, and enhance end‑to‑end learning programs, including onboarding, leadership development, skills training, and role‑specific learning initiatives.
- Training Delivery: Facilitate engaging training sessions and workshops (both in‑person and virtual) that promote active learning and effective knowledge transfer.
- Training Needs Analysis: Conduct regular learning needs assessments to identify skills gaps across functions and levels.
- LMS Administration: Manage and maintain the Learning Management System (LMS), ensuring training content remains current, accessible, and well‑utilized.
- Effectiveness & Evaluation: Measure training impact through feedback, assessments, and performance metrics; continuously refine programs based on insights.
- Stakeholder Collaboration: Partner with department heads and subject matter experts to ensure learning solutions are relevant, practical, and aligned with operational needs.
- Compliance & Standards: Ensure all learning programs comply with regulatory, safety, ethics, and industry standards—particularly within a healthcare environment.
- Budget Management: Develop and manage the L&D budget, balancing cost‑efficiency with quality outcomes.
- Employee Development & Coaching: Support employee growth through coaching, career development guidance, and targeted learning interventions.
- Vendor Management: Source, evaluate, and manage external training providers; oversee contracts and service delivery.
- Reporting & Insights: Prepare regular reports on training activities, participation, effectiveness, and outcomes to support data‑driven decision‑making.
- Team Leadership: Provide guidance and direction to L&D team members, supporting high performance and professional development.
Qualifications & Experience:
Education
- Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field (Master’s degree preferred).
- In lieu of a Bachelor’s degree, a Diploma/Associate Degree with four (4) years of relevant experience will be considered.
Experience
- Minimum of 3 years’ experience in a similar Learning & Development role.
- Experience within the healthcare sector is highly preferred.
- Proven track record in designing, delivering, and evaluating learning programs in a corporate or organizational setting.
- Prior experience managing or leading a team.
Skills & Competencies
- Strong knowledge of adult learning principles, instructional design, and training methodologies.
- Hands‑on experience with LMS platforms, e‑learning tools, and digital learning technologies.
- Excellent project management and organizational skills.
- Strong leadership, facilitation, and stakeholder management capabilities.
- High level of self‑motivation, adaptability, and continuous improvement mindset.
- Strong problem‑solving skills with the ability to respond effectively in fast‑paced, evolving environments.
- Ability to build credibility and work effectively across diverse professional groups.
- Excellent communication skills and the ability to influence across a multi‑disciplinary workforce.
