About the Role
We are seeking a proactive and detail-oriented Training Officer to support the administration and coordination of the organisation's Training Management System. The role is responsible for coordinating technical, soft-skills, and Health, Safety & Environment (HSE) training programs, and for liaising with customers, trainers, and other stakeholders to ensure successful training delivery across the Middle East region.
Key Responsibilities
Training Delivery & Coordination
- Plan, organize, and deliver training sessions (classroom, workshops, and online).
- Coordinate training logistics including scheduling, materials, and facilities.
- Assist in developing and updating training manuals, modules, and e-learning content.
- Monitor and evaluate training effectiveness through assessments and feedback.
- Maintain accurate records of training activities, attendance, and certifications.
- Ensure compliance with accreditation and industry standards.
Business Development & Client Engagement
- Promote training programs to corporate clients and individuals.
- Assist in preparing proposals, quotations, and promotional materials.
- Support marketing campaigns, events, and exhibitions to increase visibility.
- Build and maintain strong client relationships, addressing inquiries and providing solutions.
- Contribute to achieving sales targets by identifying new business opportunities.
Knowledge, Skills & Competencies
- Minimum of 3–5 years' experience in a training, learning & development coordination role.
- Strong facilitation and presentation skills across in-person and virtual settings.
- Knowledge of digital marketing tools and e-learning platforms.
- Experience in corporate training or learning and development, ideally within engineering or technical environments, is beneficial.
- Candidates should possess Training skills, including facilitation and presentation, to deliver engaging and practical sessions.
- Excellent organizational and project coordination abilities.
- Strong written and verbal communication skills, with the ability to create proposals and promotional content.
- Client relationship management and a customer-focused approach.
- Sales orientation with the ability to identify and pursue new business opportunities.
- Attention to detail, particularly in record-keeping and compliance documentation.
- Experience in developing training content and/or e-learning materials preferred.
- Prior exposure to sales, client relations, or business development is an advantage.
- Proficiency in MS Office and basic learning management systems (LMS), with strong organizational and documentation abilities.
