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About this opportunity:

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers & more than 40% of the world’s mobile traffic is carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are now looking for a People Head for Customer Unit / Sales Teams Kingdom of Saudi Arabia, Egypt, Qatar, Jordan, Lebanon, Palestine, and Iraq who will report to Head of People Market Area Middle East & Africa (MMEA). This position will be based in Riyadh.

You will lead the People strategy for the Customer Units and advise on a wide range of both strategic and day-to-day human resources matters by partnering with the leadership team. This impactful role gives you the opportunity to be part of a high-performing, dynamic team.

Market Area Middle East and Africa People are an upbeat & dynamic team with numerous opportunities for growth and innovation. We are a team with varied strengths operating on local, regional, and functional levels. We play a pivotal role in supporting our people & leaders in driving responsible business.

(Note: Customer Unit is an organizational entity focused on managing and supporting specific customer accounts within a particular geographic region)

What you will do:

Design and execute a meaningful people strategy, addressing Customer Units’ business needs in alignment with Market Area People strategy and Priorities.
Guide leaders in adhering to our values, purpose, and philosophies for a positive employee experience, based on employee engagement survey results.
Provide expert advice and coaching to senior leaders and managers.
Collaborate with SMEs (Talent Acquisition, Talent Management, Learning and Development, Total Rewards, and People Analytics) to create and execute resource, learning, and talent plans for supported units.
Develop and maintain a comprehensive succession plan for talent across Customer Units, ensuring top talent fills vacancies.
Achieve localization and diversity targets for the Customer Units.
Foster a strong performance culture through clear expectations and effective performance management.
Drive the implementation of People policies and procedures to ensure consistency and compliance with local labor laws and company regulations.
Represent Ericsson at external events and with industry groups when needed.

The skills you bring:

Bachelor’s degree is required.
Saudi national
10+ years of HR leadership experience
Ability to engage, inspire, and influence people.
Effective team player
Strong interpersonal, communication, and customer service skills
Action-oriented, with a high level of energy, enthusiasm, and a sense of urgency when taking on new opportunities and challenges.
Proven ability to connect with people at various levels, build trust, handle conflict resolution, and influence throughout the organization.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=zgqi7UMrdiSh_MOS

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Saudi Arabia (SA) || Riyadh

Job details: People Business Partner

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Head of People MMEA Customer Unit / Sales Teams - KSA, Egypt & Levant Countries