Learning Specialist (Contract) – Canadian Business Banking (CBB)
Location: Toronto, ON (Hybrid – 4 days onsite)
Duration: June 2026 – October 2027
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Pay Rate: $42/hour + 4% vacation pay
Role Overview
We are seeking a detail-oriented and proactive Learning Specialist to support the Canadian Business Banking Learning & Development (L&D) portfolio. This role combines learning coordination, data analysis, and project delivery, supporting both large-scale enterprise initiatives and day-to-day program execution. You will work closely with the Lead Learning Solutions Architect (LSA) and collaborate with cross-functional stakeholders, including HR, Business Banking teams, and L&D partners.
Key Responsibilities
Learning Delivery & Project Support
- Support the deployment of large-scale L&D programs (onboarding, leadership development, etc.)
- Lead low-to-medium complexity projects end-to-end
- Assist with project planning, kickoff materials, and execution tracking
- Identify and escalate risks impacting scope, timelines, or budget
Stakeholder & Coordination Support
- Act as a primary coordination point across internal teams
- Organize meetings, track deliverables, and follow up on action items
- Collaborate with business stakeholders, HR, and COEs
Data Analysis & Reporting
- Analyze learning data and generate insights
- Translate findings into executive-ready presentations (PowerPoint)
- Support reporting, dashboards, and quarterly business reviews
LMS & Operations
- Manage LMS-related processes (intake, tracking, reporting)
- Support course setup, enrollment, and issue resolution
- Liaise with LMS teams and vendors where required
Process Improvement
- Identify opportunities to improve tools, workflows, and reporting
- Conduct research to support L&D recommendations and business cases
Candidate Profile
Required Experience & Skills
- 7–10 years of relevant experience
- Experience in Learning & Development coordination
- Strong data analysis skills (Excel, pivot tables)
- Advanced PowerPoint storytelling for executive audiences
- Strong proficiency in MS Office (Excel, Word, Outlook)
- Excellent communication, organization, and attention to detail
- Proven ability to work independently and take initiative
Preferred Qualifications
- Post-secondary education (Learning certificate preferred)
- Background in Adult Education or L&D certifications
- Experience with LMS platforms
- Exposure to AI/Copilot or digital productivity tools
Work Environment & Culture
- Team of ~15 members
- Highly collaborative and supportive environment
- Exposure to multiple business lines and diverse projects
- Opportunity to work on both strategic initiatives and day-to-day operations
Role Highlights
- Blend of data analytics + storytelling + project coordination
- Opportunities to lead smaller initiatives independently
- High visibility with stakeholders, including executives
- Dynamic work environment with varied responsibilities
Performance Metrics
- Quality and accuracy of deliverables
- Stakeholder engagement and communication
- Team collaboration and adaptability
- Ability to manage multiple priorities effectively
Additional Details
- Meetings: ~50–60% of time
- Interaction: Internal stakeholders only
- No customer data access required
- Standard furlough structure
Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.
Why Kelly?
At Kelly®, we’re committed to finding rewarding opportunities that help you thrive—both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!
