Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
Introduction:
Robertson is seeking a skilled HR Specialist III to join our client in support of an existing vacancy.
Contract Period: 12 months with potential to extend
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
Job Responsibilities:
- Develop and implement processes ensuring learning initiatives align with business objectives and drive organizational performance and growth
- Design and implement professional skills learning paths and courses to build necessary skills and capabilities
- Plan and execute a Talent Learning COE tech stack roadmap for efficient program delivery
- Oversee processes, methodologies, tools, and technologies to enhance training program efficiency and effectiveness
- Execute a plan to embed a continuous learning model that promotes agility and adaptation
- Optimize Talent and Learning COE operations for scalability and adaptability to meet changing organizational needs
- Partner with HR and Business COEs to establish data analytics and measurement tools to assess the effectiveness of learning programs and ensure interventions are measurable in terms of their impact on individual performance, team effectiveness, and business outcomes
- Facilitate continuous improvement of learning programs through data-driven insights
- Cultivate a learning culture using innovative marketing approaches and curated learning paths
- Act as the liaison between the Global Learning COE and other HR COEs (e.g. DEI, Employee Experience, Culture etc.) to ensure cohesive learning strategies and initiatives
- Actively participate in broader organizational working groups or advisory committees, contributing to strategic decision-making beyond scope of role
- Anticipate future skill gaps and market trends to keep the organization competitive
- Drive innovative learning solutions by leveraging new technologies and methodologies
- Manage matrix/project-based team of learning professionals by setting priorities, allocating resources, and achieving business plans while providing leadership and fostering a collaborative, high-performance culture
- Coach and mentor Learning COE team members to support their professional development and performance
- Identify and solve complex operational and organizational problems within the learning domain by recommending and implementing programs, policies, or professional advice based on comprehensive research and analysis
- Utilize critical thinking to develop and execute solutions that address business challenges and drive organizational success
- Develop and leverage relationships with external learning partners for best-in-class learning services
- Participate in internal and external industry committees and conferences for learning professionals.
Experience & Qualification Requirements:
- Bachelor’s degree in Statistics, Math, Computer Science, Engineering required
- 5-7 years of financial services industry experience
- Extensive experience in developing and implementing learning initiatives aligned with business objectives
- Proven track record in designing professional skills learning paths and courses
- Strong background in planning and executing learning technology roadmaps
- Proficiency in data analytics and measurement tools to assess program effectiveness
- Ability to embed and promote a continuous learning model
- Strong leadership skills, including managing and mentoring a team of learning professionals
- Demonstrated problem-solving and critical thinking skills within the learning domain
- Excellent communication and relationship-building skills for effective collaboration with HR COEs and external partners
- Proven experience in Learning and Development roles, ideally in global organizations
- Strong instructional design skills with a focus on innovative learning modalities
- Experience with various learning technologies and modalities, including LMS and learner experience platforms
- Excellent verbal and written communication and presentation skills, including online and facilitator-led instructional design
- Strong project management and organizational skills in a fast-paced, dynamic environment
- Ability to develop and maintain strong partnerships with colleagues and other HR areas for aligned, scalable solutions
- Experience managing large projects to completion, including creating and managing project plans
- Familiarity with marketing approaches to foster a learning culture
- Participation in strategic organizational leadership teams or committees
- Knowledge of continuous improvement best practices for learning programs
- Strong interpersonal and negotiation skills for collaboration with stakeholders
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
