Head of Learning & Development | Hospitality
We're partnering with a well-known, award-winning hospitality brand to find a Head of Learning & Development to join their People team. This is a great opportunity to make a real impact - shaping how learning supports careers, drives high performance, and creates a culture where people feel engaged and inspired.
The role
- Lead and develop the nationwide training team, creating and delivering an L&D strategy that supports both People and Operations.
- Introduce programmes that build careers, boost engagement and deliver consistent brand standards.
- Take ownership for all L&D activity including induction, management development, digital learning and supporting new openings.
- Manage the company's e-learning platform, career pathways and overall training framework.
- Partner closely with senior leaders, bringing fresh ideas and ensuring learning solutions meet business needs.
- Oversee the L&D budget, calendar and reporting while making sure delivery is engaging and effective across all sites.
What we're looking for
- Significant L&D experience at a senior level, ideally within hospitality or a multi-site environment.
- Someone who can think strategically but also enjoys rolling up their sleeves to make things happen.
- Confident using and leading LMS platforms, with a flair for creating engaging digital content.
- Strong communication and coaching skills, comfortable working with senior leaders and leading a team.
- Knowledge of the latest L&D trends, with a passion for trying new ideas and ways of working.
- Highly organised, able to juggle multiple priorities while keeping things moving.
What's on offer
- 50% off food across the group
- Incentives, rewards and long service bonuses
- Career development and apprenticeship opportunities
- Cycle to work scheme and discounted gym membership
- 28 days holiday with the option to purchase more
- Ongoing training through a dedicated in-house academy
This role is based full-time in Central London, with regular travel to sites across the UK. Hospitality L&D experience is essential.
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