To support the delivery of a comprehensive, professional Organizational Development Service throughout the organization reflective of our Vision and Values in becoming an employer of choice.
Core Responsibilities & Accountabilities
- Support the HR Director and the HR/OD Team in delivering initiatives that help shape and deliver continuous programs for change.
- Coordinate and support the development and delivery of effective learning & development programs and organizational development initiatives.
- Support the development of a learning culture that promotes the ongoing development of staff and collaboration between teams
Detailed Tasks
Learning & Development:
- Coordinate the development, delivery, and evaluation of staff learning and development activities and the implementation of training matrix and budget.
- Monitor expenditure and report against the training budget including provision of explanations for any variances.
- Administrate 2P’s e-learning System and ensure systematic capture of corporate training records and data.
- Liaise with training providers to ensure correct setup and equipment requirements are provided.
- Design and deliver in-house briefings, workshops, and other required course materials and other documents such as handouts, manuals, and exercises.
- Coordinate 2P’s Formal Qualification scheme.
- Collect and analyze training data to identify areas of effectiveness, return on investment, value for money, and any areas for improvement for reporting purposes.
- Provide advice to managers & staff on learning & development and a resource to managers in sourcing appropriate training.
- Develop and coordinate the corporate induction, Apprenticeships, and traineeship schemes.
- Work with Partners to maximize the return on investment from training and to ensure our obligations while ensuring value for money, adopting best practices, and managing risk.
- Coordinate and optimize initiatives such as Learning at Work Week and employer incentives for engaging in HRSD programs.
Organization Development:
- Support the HR Director in the delivery of 2P’s OD Strategy and on improvement initiatives linking together people, processes, and systems.
- Support the delivery of culture change projects to build on employee and organizational performance across the business.
- Coordinate the implementation of the Staff Annual Performance Reviews and associated support projects such as 1-2-1s.
Identify and recommend areas of improvement in OD activities, services, and policies.
- Write, review, and develop Organizational Development Policies and Procedures to ensure they are relevant, up-to-date, and reflective of best practice
- Design and coordinate employee surveys, facilitate focus groups, and produce reports to summarize findings of research and offer recommendations of OD-related initiatives to the Executive Team to support organizational performance improvement.
- Provide ideas and assist with the development and implementation of organizational development / strategic OD and Business Improvement policy and programs.
- Act as the Organization Development representative on any committees, forums, and focus groups as may be required.
- Assist with the coordination of Engagement Activities
- Undertake work at a comparable level to support the HR team on an ad hoc basis.
- Support business transformation programs to drive efficiencies and improve service delivery
Requirements and skills:
- Proven experience as an OD Officer or similar
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
- Excellent communication and negotiation skills; sharp business acumen
- Ability to build rapport with employees and vendors
- BSc/BA in Business, Psychology, HR or a related field
- Professional certification (e.g. CIPD) is a plus
