With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
Humana’s MarketPoint organization is seeking an Organization Effectiveness Lead to join the MarketPoint Training Team. As the Organization Effectiveness Lead, you will be a strategic partner and subject-matter expert who drives initiatives designed to enhance overall organizational performance. This role combines advanced project management capabilities, exceptional presentation skills, and meticulous meeting planning to support senior leadership in decision-making and change management. The ideal candidate will be adept at developing executive-level pitch decks, overseeing cross-functional projects, and ensuring seamless execution of high-impact meetings and events (including put‑together run-of-show agendas).
Key Responsibilities
Executive Presentations & Pitch Deck Development
Collaborate with senior leadership to translate strategic objectives into compelling, data‑driven presentations and pitch decks
Leverage advanced skills in PowerPoint (or similar tools) to create visually engaging, brand‑aligned slides that articulate complex concepts succinctly
Design and iterate on multiple deck versions, incorporating stakeholder feedback while maintaining consistency in messaging and tone
Ensure all materials are polished to an executive standard (including slide decks for board meetings, investor pitches, and leadership off-sites)
Project Management & Oversight
Lead and/or oversee end-to-end project lifecycles for organizational effectiveness initiatives (e.g., process redesign, culture transformation, talent assessments)
Develop comprehensive project plans, including scope, timelines, milestones, risk assessments, resource allocation, and budgets
Coordinate with cross-functional teams (HR, IT, Finance, Marketing, Operations) to ensure alignment and accountability
Track and report on project status, identify roadblocks, and proactively recommend solutions to keep projects on schedule and within budget
Maintain project documentation (charters, status reports, change logs, post‑implementation reviews) in a centralized repository
Meeting Planning & Run-of-Show Coordination
Manage end-to-end logistics for high‑profile meetings, workshops, and events (e.g., executive off-sites, leadership retreats, town halls, governance forums)
Develop detailed run-of-show documents that outline timing, speaker transitions, content flow, technology requirements, and contingency plans
Coordinate with internal stakeholders and external vendors (A/V teams, catering, facilities) to ensure flawless execution
Conduct rehearsals with presenters to confirm technical setup, timing, and content alignment
Provide on-site (or virtual) support during events to troubleshoot issues and keep sessions on schedule
Organizational Analysis & Process Improvement
Partner with business leaders to diagnose organizational “pain points” (e.g., workflow bottlenecks, communication gaps, role ambiguity)
Conduct qualitative and quantitative analyses (interviews, focus groups, surveys, process mapping) to identify root causes
Develop recommendations, implementation plans, and change management strategies to optimize organizational structures and processes
Monitor and evaluate the impact of implemented changes, leveraging performance metrics and feedback loops
Stakeholder Engagement & Communication
Serve as a trusted advisor to senior executives, department heads, and cross-functional project teams
Facilitate workshops, training sessions, and “lunch & learn” forums on topics such as process optimization, change readiness, and best practices in organizational effectiveness
Craft clear, concise communications (memos, status updates, FAQs) to keep stakeholders informed and engaged
Required Qualifications
Bachelor’s degree
Meeting & Event Planning: Experience creating detailed run-of-show agendas, coordinating logistics, and supporting live/virtual events
10+ years of progressively responsible experience in organizational effectiveness, talent development, or a related discipline
Demonstrated track record of partnering with senior leadership and delivering high‑impact, enterprise‑wide solutions
Proven expertise in managing complex projects with multiple stakeholders in a fast‑paced, matrixed environment
Advanced proficiency in Microsoft PowerPoint (or equivalent tools such as Google Slides, Keynote).
Ability to translate strategy and data into concise, compelling slides suitable for C‑suite audiences
Strong capability in defining project scope, creating project plans, and managing risks
Familiarity with diagnostic tools (surveys, interviews, data analytics) to assess cultural and structural effectiveness
Ability to synthesize large data sets into actionable insights using Excel, Tableau, Power BI, or similar tools
Core Competencies & Traits
Strategic Thinking: Translate high‑level business goals into actionable plans that drive measurable results
Leadership & Influence: Build credibility quickly with executive stakeholders, earn trust, and influence decision‑making
Detail‑Oriented & Organized: Manage multiple priorities simultaneously, ensuring nothing falls through the cracks
Adaptability: Thrive in an ambiguous environment, pivoting as business needs evolve
Collaboration & Teamwork: Champion a culture of open communication, partnership, and knowledge sharing
Problem Solving: Identify root causes, anticipate potential obstacles, and proactively propose creative solutions
Preferred Qualifications
Master’s degree (e.g., MBA, M.S. in Organizational Development) preferred but not required
Project Management: Formal training or certification (PMP, Prince2, Lean Six Sigma)
Experience working in a global or multi‑cultural environment
Exposure to Learning Management Systems (LMS) or HRIS platforms
Graphic design skills (e.g., Adobe Creative Suite) for advanced visualization
Prior experience supporting a dispersed leadership team in a hybrid/remote setting
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Our Hiring Process
As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 02-25-2026
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
