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The Senior Learning Design Professional applies instructional design, cognitive psychology, and adult learning theory to develop solutions for knowledge or performance gaps. Assignments often involve moderately complex to complex issues, requiring in-depth evaluation of variable factors.

You will analyze and organizing content, designing learning solutions, and creating storyboards, scripts, performance support materials, mobile learning, and manuals. You will collaborate with subject matter experts to assess learning needs and provide input for course content. The Senior Learning Design Professional writes learning goals, coordinates performance assessments to measure training effectiveness, and ensures course materials are current and aligned with training needs.

Additional responsibilities include:

Track and analyze training program effectiveness through learner satisfaction, proficiency testing, and job performance improvement.
Provide instruction and guidance to facilitators.
Utilize social media and collaborative tools to facilitate learning.
Shaping, and developing training curriculum, materials, and job aids to meet specific training needs.
Conduct needs analyses with clients to determine the necessity and relevance of learning solutions.
Influence departmental strategy and make decisions on technical approaches for project components.
Exercise considerable latitude in determining goals and approaches to assignments, performing work independently.

Use your skills to make an impact

Required Qualifications

Bachelor's degree from an accredited institution.
At least 3 years of experience learning design, focused on adult learners.
Minimum 2 years in a consumer-facing position, demonstrating customer orientation.
Proficiency with Articulate 360, including Storyline and Rise.
Demonstrated experience with eLearning strategies and adult learning theories.
Experience with contributing to continuous improvement of member and customer experiences.
(PowerPoint, Excel, Word, Outlook, Teams) or equivalent tools.

Preferred Qualifications

At least 3 years of experience in Medicaid, Medicare, provider products, contact center, or healthcare or insurance environments.
Minimum of 4 years of experience designing curriculum content, eLearning programs, and virtual learning solutions.
Demonstrated project management experience; PMP certification.
Master's degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Human Resources, or related field.
Proficiency in designing virtual instructor-led training.
Experience managing courses within a Learning Management System (LMS).
Measure the effectiveness of learning solutions and align them with performance outcomes.

This is a remote position.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 06-05-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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