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The Organization Effectiveness (OE) Lead will enable Humana to operate at its highest potential by leading sustainable change and enabling high-performing teams to empower associates and leaders and drive results. The OE Lead will report to the Director, Organization Effectiveness, as part of the Organization Effectiveness Center of Excellence (COE) for the enterprise.

Primary Responsibilities:

Partner with HR Business Partners and senior-level business leaders to identify and prioritize the most critical, impactful strategic initiatives to deliver business outcomes.
Create the best possible experience for all leaders, associates and impacted stakeholders by assessing, designing, and executing organization effectiveness strategies and plans.
Drive collaboration with key stakeholders (HRBP, Communications, business sponsors, etc.) and cross-functional teams to design and execute change management strategies and plans.
Deliver strategic change consultation to provide visibility into the enterprise and business change landscape.
Design and deliver team effectiveness solutions (e.g., team building, group facilitation, new leader assimilation, role clarity, team performance model) in collaboration with key stakeholders.
Leverage data to facilitate the development of evidence-based strategies and best practices to address and resolve business challenges
Support the tracking and measuring of success to help ensure business, people, and financial goals are achieved.

Secondary Responsibilities:

Collaborate with OE peers to create consistent and standard materials (e.g., change management resources, team effectiveness toolkits, etc.) to support the scale of OE practices and enable organization, team and individual capability building.
Lead and facilitate learning opportunities and training to build leader and associates skills and capabilities in organization effectiveness and change management.

Use your skills to make an impact

Requirements:

Bachelor’s degree in human resources or related field
5+ years experience in Change Management, Organization Effectiveness, Team Performance
Ability to adapt established frameworks and processes to meet the specific needs of the business
Ability to assess issues to identify root cause and recommend solutions
Ability to manage complex projects with attention to detail
Ability to work independently thrive in a matrix team environment
Flexibility and capability to perform in ambiguous situations and deal effectively with ambiguity and change
Ability to facilitate trainings, workshops and other solutions
Ability to conduct stakeholder and root-cause analysis

Preferred Skills & Experiences:

Prosci-certified Change Management Professional
Ability to establish and optimize management routines and practices
Ability to coach executives in organizational and team performance
Ability to advise on or conduct organization design efforts

Work-At-Home Requirements:
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a HireVue interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-27-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Organization Effectiveness Lead