Employment Type
Permanent, Full-Time
Existing Vacancy
Yes
Division/Branch
People and Culture Division/Leadership and Organizational Development Branch
Application Deadline
February 18, 2026
Pay Level
9
Pay Range
$84,154 to $105,195
Work Location:
Head Office, Toronto, ON ; (In-Office)
The
Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest.
The
Learning Specialist supports AGCO’s strategic and cultural priorities by designing and delivering high-quality, accessible learning solutions. Reporting to a Senior Manager within the People and Culture Division, Leadership and Organizational Development (L&OD) Branch, this role works closely with internal clients to assess learning needs, recommend effective solutions, and support initiatives across both the Consulting and Programs streams.
Working collaboratively with Program Managers, L&OD Consultants, internal stakeholders, and external vendors, the Learning Specialist develops engaging learning materials, eLearning content, and facilitation resources for enterprise-wide initiatives and divisional consulting engagements, ensuring alignment with AGCO’s leadership, learning, and engagement frameworks.
What You Will Do
- Conduct learning needs assessments with internal stakeholders to identify training requirements and recommend effective learning solutions.
- Design, develop, and maintain learning materials for enterprise-wide initiatives, consulting-based sessions, and digital learning programs, including eLearning modules, facilitator guides, participant resources, handouts, and reference guides.
- Apply instructional design principles and research learning trends and best practices to inform curriculum and session design.
- Support the delivery of training, onboarding, and leadership development programs, collaborating with Program Managers and L&OD Consultants on session preparation, logistics, scheduling, communications, and virtual platform support.
- Recommend improvements to learning materials and delivery based on evaluation data and participant feedback.
- Contribute to pilot initiatives, innovation projects, and the development of scalable learning templates and resources.
You Have
- 5+ years of direct experience in instructional design, creating learning solutions for diverse audiences.
- Experience designing, developing, and delivering training programs, including assessments and supporting resources such as toolkits, facilitator guides, and participant materials.
- Experience using a Learning Management System (LMS) to upload, maintain, organize, and update learning content for an accessible learner experience.
- Strong written and verbal communication skills, with the ability to engage and influence diverse audiences.
- Demonstrated persuasion, negotiation, and motivational skills when supporting learners and collaborating with clients, stakeholders, and colleagues.
- Proficiency with MS Office, SharePoint, and digital learning tools, including Adobe Captivate, Articulate Rise, Vyond, Canva, and virtual learning platforms such as WebEx.
- University degree in Adult Education, Organizational Development, Human Resources, or equivalent work experience.
- Knowledge of adult learning principles, instructional design practices, and current training and development trends.
- Eligibility to work in Canada and the ability to successfully complete a criminal background check.
Nice To Have
- Understanding of HR functions, policies, legislation, and initiatives impacting HR management.
- Knowledge of competencies linked to recruitment, learning and development, and other HR functions.
- Experience in diverse, cross-functional, or consulting-style environments.
- Familiarity with service procurement practices within OPS.
- Willingness to stay current on emerging instructional design approaches, digital learning tools, and eLearning trends.
About The AGCO
The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.
The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.
What We Offer
The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:
- Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
- Defined benefit pension plans to secure your financial future.
- Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
- Well-being credits to support gym memberships, therapy, financial planning, and more.
- Employer-paid parental leave top-up.
- Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
- 24/7 confidential support through our Employee Assistance Program.
- Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
Please note that only applications submitted through the Applicant Tracking System will be accepted.
The AGCO is an inclusive and equal opportunity employer.
The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.
Disability related accommodation during the recruitment process is available upon request. Persons with disabilities who require accommodation during the application process, or who need job postings in an alternative format, may email their request to askhr@agco.ca. The subject line should read “Accommodation in Application – [Position Title].
We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of the hiring process. All applications will be reviewed and evaluated by our Human Resources team and hiring managers.
