Learning & Development Manager – Multi-Site Hospitality
Location: Must be London-based or commutable to Central London (remote with regular London HQ time and frequent UK travel)
Salary: £70,000 – £80,000 (depending on experience) + Company Bonus + Expenses + Company Benefits
SP Executive Search is partnering with a leading hospitality brand to recruit a Learning & Development Manager for their UK operations. This is a pivotal role focused on delivering high-impact training and supporting operational excellence across a large, multi-site network.
Working closely with senior field partners, you’ll design, adapt, and facilitate learning that drives performance and supports franchisee success. You’ll also lead a small team, managing two direct reports while shaping how training is delivered and embedded across the business.
Key Responsibilities:
- Partner with senior operations leaders to assess needs and design bespoke regional training packages
- Deliver high-impact workshops, conferences, and in-field training sessions
- Manage, coach, and develop a team of two trainers, raising capability and consistency standards
- Project manage training rollouts, operational initiatives, and leadership programs
- Adapt existing materials to ensure content is practical, relevant, and region-specific
- Use data and feedback to identify gaps, measure effectiveness, and refine learning delivery
- Maintain strong communication with operations and HQ teams, providing insight and updates
What We’re Looking For:
- Proven L&D professional with strong facilitation and presentation skills
- Previous people management experience – must have led and developed a team
- Background in hospitality, QSR, or franchise environments
- Confident in designing and adapting training content to meet varied regional needs
- Highly organised with strong project management capability
- Skilled communicator able to influence stakeholders and drive engagement
- Advanced MS Office (particularly PowerPoint); awareness of emerging learning tech (VR/AR) is a plus
- Must be willing to commute around the country frequently, with regular time in London HQ – therefore comfortable with travel and commute times
The Opportunity:
This is a rare chance to shape L&D at scale for one of the most recognisable names in hospitality. You’ll enjoy exposure to senior stakeholders, autonomy to design impactful training solutions, and the opportunity to make a measurable difference to franchisee and operational success.
If you’re a confident L&D professional ready to step into a high-profile role with genuine influence, we’d love to hear from you.
Apply now through SP Executive Search.
SP Executive Search is a specialist consultancy to the Hospitality, Leisure, and Investment sectors. We pride ourselves on delivering smart shortlists and grounded, relationship-led recruitment.
