Position Summary
The Head of People is a strategic and operational leader responsible for driving the organisation's people strategy, cultivating a high-performing culture, and overseeing all aspects of the employee experience. This role encompasses HR operations, talent acquisition, employee engagement, performance management, learning & development, diversity & inclusion, and compliance. As a member of the leadership team, the Head of People ensures the company attracts, retains, and develops top talent in alignment with business goals and values.
Key Responsibilities
Employee Engagement & Culture
- Be the culture champion for Russell & Bromley!
- Initiate employee engagement initiatives, surveys, and programs to promote satisfaction and retention
- Lead internal communication and recognition strategies to reinforce company values
- Build strategies to manage and scale company culture as the organisation grows
Strategic Leadership
- Design and execute a forward-thinking people strategy aligned with business objectives
- Serve as a trusted advisor to executive leadership on organisational design, change management, and workforce planning
- Foster a culture of feedback, inclusion, collaboration, and high performance
People Operations & HR Compliance
- Oversee HR policies, procedures, systems, and compliance with employment law
- Manage compensation and benefits strategy in line with market competitiveness and internal equity
- Ensure effective HR systems and tools to support scalability and operational excellence
Talent Acquisition & Employer Branding
- Lead recruitment strategy to attract top-tier candidates and ensure a streamlined hiring process
- Partner with marketing and leadership to build a strong employer brand
- Drive workforce diversity, equity, and inclusion (DEI) initiatives across hiring and beyond
- Build positive reputation on platforms such as Glassdoor etc.
- Champion award programmes for employee recognition across Head Office, Retail and Distribution
- Drive out a best in class onboarding programme to ensure employees are integrated seamlessly from Day 1.
Learning, Development & Performance
- Develop performance management programs that drive accountability and growth
- Implement learning and development initiatives to upskill employees and support career progression
- Coach managers on effective team leadership, conflict resolution, and employee development
Qualifications
Required:
- Degree in Human Resources, Business, Law or related
- 7+ years of progressive HR/People experience, including leadership roles
- Proven ability to build and lead high-impact people teams in fast-paced environments
- Strong understanding of employment law, HR best practices, and talent management lifecycle
- Excellent communication, interpersonal, and leadership skills
- Experience with HRIS platforms and data-driven decision making
Preferred:
- Background in change management and organisational development
- Certification in HR (eg CIPD 7) is a plus
