The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation.
Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship.
With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment.
Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth.
About the Role
At Longchamp, we believe that training is more than just knowledge-sharing, it’s about cultivating a culture of excellence that reflects the spirit of our Maison. As a Local Training Manager, you will be the driving force behind learning and development in our region, ensuring that every team member embodies the Longchamp values and delivers an exceptional client experience.
You will partner closely with retail, wholesale, HR, and marketing teams to shape training that inspires, empowers, and elevates performance across our local teams. This is a highly visible role with impact on both people development and business results.
Key Responsibilities
- Deploy the Training Strategy
- Adapt and implement global training programs (product, service, clienteling, leadership) to reflect local market needs and specifications.
- Ensure alignment with Longchamp’s brand vision while maintaining local relevance.
- Inspire and Develop Our Retail Community
- Coach, mentor, and energise field teams including store managers, training ambassadors, and relay trainers.
- Drive a culture of operational excellence and ensure the brand DNA is lived every day in-store.
- Drive Performance Through Training
- Track and analyse key training KPIs (mystery visit results, completion rates, training NPS, business impact).
- Identify gaps and implement corrective actions to continuously improve results.
- Shape Learning Content
- Partner with central educational teams to adapt, enrich and innovate training formats.
- Blend in-person, e-learning, and digital approaches to meet our diverse learning needs
- Lead Strategic Projects
- Oversee impactful initiatives such as collection launches, onboarding programs, and certifications.
- Collaborate cross-functionally with HR, retail, and marketing teams to ensure seamless execution.
- Anticipate and Innovate
- Benchmark against best practices in the market.
- Introduce new learning methods and pedagogical innovations tailored to local needs.
What We’re Looking For
- Experience: 8-10 years of proven success in training and development, ideally in luxury, fashion, or premium retail.
- Expertise: Strong knowledge of product intricacies and customer sensitivity in the luxury segment.
- Leadership: Ability to unite, inspire and engage teams, including remotel and cross-functional groups
- Communication: Exceptional facilitation, storytelling and presentation skills.
- Languages: Fluency in English required; another language is a plus.
- Mobility: Willingness to travel regularly within our region to be close to our retail teams.
- Digital Mindset: Experience using e-learning platforms, blended learning, and training analystics is highly valued.
Why Join Us?
This is more than a training role – it’s an opportunity to shape how our Maison lives and grows in our region. You’ll be part of a passionate global community, with the chance to innovate, influence, and elevate both people and performance.
Benefits
· Competitive salary and travel allowance
· Annual performance bonuses
· Enhanced pension contribution and life insurance
· Generous holiday allowance after qualifying period
· Private health cover after qualifying period
· Enhanced Maternity, Paternity and adoption pay
· Staff discount
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
