Role Overview
We’re seeking a hands‑on Learning & Development Manager to build and run a best‑in‑class learning function for our hospital. You’ll design, deliver and measure everything from clinical compliance modules to leadership workshops—plus you’ll forge partnerships, manage internships and own all CME and training sessions.
Key Responsibilities:
- LMS-Leadership:
- Own end‑to‑end implementation of a competency‑based LMS.
- Configure user roles, dashboards and real‑time analytics to track progress.
- Training Design & Delivery:
- Run needs analyses with multidisciplinary teams (nurses, physicians, lab, admin).
- Create blended learning: e‑modules, virtual workshops, on‑the‑job coaching.
- Develop and update mandatory compliance courses (infection control, patient safety, data privacy).
- Plan, schedule and oversee all in‑house training sessions, ensuring seamless logistics and high engagement.
- Collaboration & Internship Management:
- Establish and nurture partnerships with universities and academic institutions.
- Design internship curricula, supervise interns and coordinate evaluations.
- Act as primary liaison for clinical placements and academic accreditation.
- CME & Professional Development:
- Manage Continuing Medical Education programmes: identify needs, source accredited providers and track CPD credits.
- Coordinate hospital‑wide CME events, workshops and conferences.
- Competency Framework & Career Paths:
- Define core skills for each role and map clear learning journeys.
- Partner with clinical educators to refresh clinical‑skills curricula and credential tracks.
- Evaluation & Improvement:
- Monitor completion rates, satisfaction scores and post‑training performance metrics.
- Use data insights to refine content, boost engagement and prove ROI.
- Stakeholder Coaching & Change Management:
- Advise line‑managers on effective coaching and performance‑management.
- Lead train‑the‑trainer workshops to equip L&D champions across departments.
- Budget & Vendor Management:
- Manage L&D budget, negotiate with providers and ensure cost‑effective solutions.
- Build strong relationships with instructional‑design and e‑learning partners.
Ideal Candidate Profile:
- Education & Credentials:
- Bachelor’s in HR, Instructional Design, Education, Psychology or similar.
- L&D certification (CPLP, ATD) or project‑management credential (PMP) is a plus.
- Healthcare & Academic Expertise (must‑have):
- 5+ years leading L&D initiatives in a hospital or clinical setting.
- Proven track record collaborating with universities and managing clinical internships.
- Deep familiarity with CME programme management and healthcare accreditation standards (JCI, DOH).
- Technical & Analytical Skills:
- Experience implementing and administering an LMS end‑to‑end.
- Strong instructional‑design toolkit: needs analysis, storyboarding, assessment design.
- Data‑driven: building dashboards, interpreting KPIs and learner analytics.
- Proficient with authoring tools (Articulate, Captivate) and virtual‑classroom platforms.
- Soft Skills & Communication:
- Excellent English communication (Arabic is a bonus).
- Natural collaborator who builds trust quickly.
- Project‑management discipline: you juggle timelines, budgets and stakeholder expectations with ease.
- Coaching mindset: you inspire and mentor others to learn and grow.
If you’re ready to shape a learning‑first culture—partnering with Institutes, empowering interns and driving CME excellence—let’s connect!
