Title: Learning & Career Development Unit Head - UAEN
Job purpose:
Manage the unit in designing, developing and implementing the Learning & Career Development annual plan of activities. Support in the development of the strategy to ensure high potential future leaders are well positioned and that employees are equipped with the necessary skills today and future business. Facilitate preparation of tailored individual/leadership programs and manage assessment and development centers.
Responsibilities:
Learning and Development Planning:
- Identify the employees’ training needs in coordination with departments to obtain a concise training needs inventory.
- Analyze and identify organizational needs across all and develop learning strategies to address development needs.
- Support in collaborating with other Talent Development units to identify training needs and training that can be met internally.
- Assess training needs through surveys, interviews with employees, consultations with managers or instructors.
- Design and implement learning and development policies, guidelines, processes, systems, and practices to ensure that outcomes meet current and future business needs and develop, motivate and engage employees.
- Contribute in developing, implementing, facilitating and evaluating training methods and programs for a variety of topics including leadership, soft skills, organizational development, and other programs as needed.
- Evaluate and coordinate external training opportunities while maintaining budget responsibility.
Learning and Development Operations:
- Conduct orientation programs for new joiners and provide specific updates to ensure that candidates receive induction within their probation.
- Train, develop, coach and mentor all new joiners in accordance with the applicable culture, as necessary.
- Create and coordinate induction plans for the new managers starting in the business.
- Contribute in managing all specific L&D requirements and ensure training is delivered to the required standard.
- Implement post course assessment and action plans for employees following the in-house trainings courses to measure the productivity of the time spent in training.
- Assess the success of development plans and help employees make the most of learning opportunities.
- Design and deliver e-learning courses, workshops and other trainings in collaboration with training centers/ Training service providers.
- Schedule and track associate training programs, attendance and certifications.
- Review and analyse training feedback to identify areas for continued improvement.
Career Development Operations:
- Develop sets of integrated and diagnostic assessment tools and processes to support the assessment and calibration of identified talent.
- Supervise implementing the methodology for the assessment and for any development centers. Effectively communicate career development initiatives across the organisation to ensure awareness of such programs for successful participation from the employees.
- Maintain up-to-date knowledge of leading practice assessment and development procedures for implementation.
- Contribute in providing career counseling to employees by helping them explore different career options based on their interests and skills.
- Monitor the hiring needs and potential candidates progress towards meeting the requirements for a specific position.
- Ensure conducting job analyses for existing positions in order to identify skills needed for new positions or current positions that may be eliminated due to restructuring or other factors.
- Lead designing career paths for all unique roles across the organisation to help employees chart their career plans and aid their development.
- Lead developing and implementing programs to promote career development, such as leadership training programs or workshops on interviewing techniques.
- Lead developing different development programs for specific groups of employees and talents.
- Mange strategic organization wide projects focused on the development of high potential and young leaders.
- Obtain regular feedback from program participants, mentors and coaches. Build the network of internal and external coaches and mentors regularly.
- Other duties as applicable to the position.
Qualification :
- Bachelor’s degree (Master Preferred) in Human Resources Management, Organizational Psychology or any other degree within relevant industry.
- Professional certification in human resources is preferred
Requirement & Skills:
- 5-7 years of experience (3 of which should be at a managerial level)
- Language: Full professional English and Arabic proficiency both in speaking and writing
- Skilled in MS Office (PowerPoint, Word and Excel)
- High level of competency in relevant software applications
- Organised and preference for project management certification and/or skills
- High level of competency in relevant software applications
- Self-motivated with a proven ability to complete work in a timely manner