Location: 400 S. Ft. Harrison Ave., Clearwater, FL 33756
Schedule: Monday–Friday, 8 to 5
This position follows a hybrid work model, requiring on-site work a minimum of three (3) days per week in alignment with departmental guidelines.
Pinellas County Human Resources is seeking a
tech-savvy Learning and Development Instructional Technologist (LMS Administrator) to help modernize how we design, deliver, and measure organizational learning.
The ideal candidate brings a strong background in leveraging
Learning & Development (L&D) technology to build and manage innovative learning initiatives. This role requires exceptional
project management capabilities and the ability to demonstrate learning success through
metrics, analytics, and data-driven insights.
As the Learning and Development Instructional Technologist (LMS Administrator), you will lead the
integration and optimization of L&D technologies, including
Learning Management Systems (LMS) and
human resources (HR) technology, to deliver scalable, high-impact learning experiences. You will drive the
design, development, and execution of learning programs from concept through implementation, using technology to enhance
efficiency, scalability, and business impact.
Operating as part of the
Pinellas County Human Resources team, you will collaborate with key stakeholders to
align learning strategy with business goals and deploy modernized learning solutions. You will leverage LMS and HR technologies to measure outcomes, evaluate ROI, and support continuous improvement. Working closely with Human Resources, subject matter experts (SMEs), and business leaders, you will analyze learning needs and build
technology-enabled solutions that advance workforce capability.
You will support the
Unified Personnel System as a trusted learning partner to multiple organizations with diverse workforces. Additionally, you will collaborate with Learning and Development peers and business partners to identify the right
technological platforms, tools, and priorities for maximum organizational impact.
Work Schedule: Hybrid work schedule
Responsibilities
Learning & Development Technology Integration
- Lead implementation and optimization of L&D technology platforms to enhance learning experiences.
- Collaborate with IT and vendors to ensure seamless system integration and functionality.
- Stay current on emerging technologies and trends to drive continuous innovation.
Learning Management System (LMS) Expertise
- Oversee administration and optimization of the Learning Management System (LMS) to enhance usability and engagement.
- Develop and maintain LMS content for relevance and alignment.
- Train and support staff on LMS functionalities and best practices.
- Customize LMS workflows and features to meet organizational needs.
- Use LMS analytics to assess program effectiveness and identify improvement opportunities.
Program Management
- Design, develop, and implement technology-enabled learning programs aligned with organizational objectives.
- Manage the lifecycle of learning initiatives from needs assessment through evaluation.
- Create and maintain a program roadmap with clear milestones and deliverables.
- Ensure programs are scalable and adaptable to evolving workforce needs.
- Partner with external vendors and content providers to expand learning offerings.
Project Management
- Develop detailed project plans including timelines, budgets, and resource allocation.
- Coordinate cross-functional teams to ensure effective execution.
- Monitor progress, risks, and deliverables, adapting plans to achieve outcomes.
Measuring Learning Success
- Develop and apply metrics, KPIs, and evaluation methods to assess learning impact.
- Use analytics and data to measure outcomes and drive continuous improvement.
- Report on learning effectiveness and return on investment (ROI) to leadership stakeholders.
Knowledge, Skills & Abilities
- Bachelor’s degree in Education, Human Resources, Business Administration, or related field strongly preferred.
- 5+ years of hands-on experience with Learning Management Systems or L&D technology platforms.
- Proven experience in L&D technology, LMS administration, and learning analytics.
- Ability to work both independently and collaboratively with minimal supervision.
- Proficiency with Microsoft Office, Articulate Storyline, Adobe Suite, and e-learning authoring tools, LMS/LXP platforms, and instructional technologies.
- Strong comfort with emerging technologies and rapid adoption of new tools.
- Experience leveraging AI technologies to support learning and instructional design processes.
- Strong project management experience; PMP certification preferred.
- Ability to analyze data and generate actionable insights.
- Excellent written, verbal, and interpersonal communication skills.
- Strong problem-solving skills with the ability to design practical, technology-enabled learning solutions.
