Job Description
An exceptional opportunity at The Peninsula Tokyo for a passionate and strategic leader to join our team as Director of Learning & Talent Development. This role is pivotal in creating and implementing programs that foster continuous learning, leadership development, and talent growth, empowering our colleagues to thrive in a dynamic, luxury hospitality environment.
- Be part of a top-tier luxury hotel brand with a reputation for excellence
- Enjoy competitive benefits and work in a dynamic, vibrant environment alongside an experienced leadership team
- Opportunities for career growth within The Peninsula Hotels
Key Accountabilities
- Develop and implement learning strategies that align with organizational goals, ensuring colleagues have the necessary skills to meet the hotel’s expectations
- Design, deliver, oversee, and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
- Work closely with department heads and senior management to identify training needs and foster a culture of continuous learning across the organization
- Prepare and manage the annual learning and development budget, considering all departments’ technical training requirements
- Monitor performance throughout the hotel and provide guidance on succession planning and continuous team growth
- Implement talent management strategies to support career development and retention of potentials
- Support colleagues in delivering exceptional guest service through effective learning initiatives
General Requirements
- Minimum 5 years relevant Learning and Development practical experience in the same capacity (ideally within the luxury hotel segment or luxury retail).
- 5-star hotel or large-scale operation (highly desirable)
- Strong team leader, applies creativity to work, and highly adaptable.
- Exceptional personal presentation as this role will be a brand ambassador
- Fluent in English; Japanese proficiency and respect for Japanese culture strongly preferred.
We are delighted to receive your resume for further consideration.
