Job Description
An exceptional opportunity at The Peninsula Tokyo for a passionate and strategic leader to join our team as Director of Learning & Talent Development. This role is pivotal in creating and implementing programs that foster continuous learning, leadership development, and talent growth, empowering our colleagues to thrive in a dynamic, luxury hospitality environment.

Be part of a top-tier luxury hotel brand with a reputation for excellence
Enjoy competitive benefits and work in a dynamic, vibrant environment alongside an experienced leadership team
Opportunities for career growth within The Peninsula Hotels

Key Accountabilities

Develop and implement learning strategies that align with organizational goals, ensuring colleagues have the necessary skills to meet the hotel’s expectations
Design, deliver, oversee, and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
Work closely with department heads and senior management to identify training needs and foster a culture of continuous learning across the organization
Prepare and manage the annual learning and development budget, considering all departments’ technical training requirements
Monitor performance throughout the hotel and provide guidance on succession planning and continuous team growth
Implement talent management strategies to support career development and retention of potentials
Support colleagues in delivering exceptional guest service through effective learning initiatives

General Requirements

Minimum 5 years relevant Learning and Development practical experience in the same capacity (ideally within the luxury hotel segment or luxury retail).
5-star hotel or large-scale operation (highly desirable)
Strong team leader, applies creativity to work, and highly adaptable.
Exceptional personal presentation as this role will be a brand ambassador
Fluent in English; Japanese proficiency and respect for Japanese culture strongly preferred.

We are delighted to receive your resume for further consideration.

The Peninsula Hotels

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Director of Learning & Talent Development (Tokyo based)