About Zoek
Zoek is a fast-growing digital marketing agency and the #1 Wix Partner in the world — trusted by over 110,000 businesses to help them grow online. We specialize in SEO, web design, and subscription-based marketing solutions that help small to medium-sized businesses scale with confidence.
We’re powered by innovation, data, and culture — blending creativity with real performance. As we continue to expand, we’re looking for a driven, people-oriented Trainer who can help elevate our teams, strengthen skills across departments, and ensure every new hire becomes a confident, high-impact contributor.
About the Role (Work From Home!)
We’re looking for a self-starter and go-getter who’s passionate about teaching, coaching, and building up others. As our in-house Trainer, you’ll own the full training lifecycle — from onboarding and systems training to advanced role-specific development and ongoing skill optimization.
You’ll work directly with department leads to design and deliver high-impact training programs that align with KPIs, improve retention and performance, and keep Zoek’s culture sharp, informed, and ready for growth.
This isn’t a role for a “trainer who follows scripts.” We want someone who creates playbooks, drives engagement, and isn’t afraid to reinvent how we develop our people.
What You’ll Do
- Design and deliver engaging training programs — from onboarding to advanced skill development across Sales, Account Management, and Operations.
- Develop scalable learning content: create videos, guides, and live sessions using modern e-learning tools and interactive methods.
- Partner with leaders to identify skill gaps, define success metrics, and align training with real performance outcomes (KPIs, close rates, client satisfaction, retention, etc.).
- Coach and mentor underperforming team members with targeted refreshers or one-on-one support.
- Analyze training impact: gather feedback, monitor results, and continuously improve based on performance data.
- Stay ahead of change: update materials when products, systems, or processes evolve — especially around Wix Studio, AI Visibility, SEO, and new product launches.
- Champion company culture: bring energy, motivation, and positivity to every training room — virtual or in-person.
- Collaborate cross-departmentally to introduce new learning initiatives that boost morale, innovation, and professional growth.
What We’re Looking For
- 2+ years experience in training, onboarding, or learning & development (preferably in a fast-paced digital or SaaS environment).
- A strong communicator who can teach complex concepts simply — both in writing and live delivery.
- Experience creating digital learning materials or using e-learning platforms (Loom, Canva, LMS tools, etc.).
- Background in customer service, sales, or account management is a major plus.
- Bachelor’s degree or equivalent experience.
- Excellent organization, follow-through, and adaptability — you thrive in a fast-moving environment.
- Positive, motivating energy that builds confidence and excitement in others.
- Bilingual in English and Spanish preferred.
Why Join Zoek
- Be part of a company that’s redefining small-business marketing through technology, creativity, and results.
- Work alongside passionate, high-energy teams that love what they do.
- Competitive pay, growth opportunities, and a culture built around innovation and continuous learning.
Job Type: Full-time
Pay: $50,000.00-$70,000.00 per year
Benefits:
Application Question(s):
- Give Brief explanation of why you would be a good fit for the role
Education:
Experience:
- Sales Training: 1 year (Required)
Work Location: Remote
