Company: Al-Futtaim Corporate Services
Overview Of The Role:
The Learning & Development Consultant plays a key role in developing high-performing associates across the organization through innovative training, coaching, and development initiatives. This role focuses on assessing learning needs, designing and delivering blended learning programs, and supporting on-the-job development to drive both individual and organizational performance. The L&D Consultant partners closely with business units, managers, and HR teams to enhance skills, capability, and overall employee experience, while ensuring alignment with Al-Futtaim’s strategic goals.
What You Will Do:
Learning Program Design & Delivery
- Conduct training needs analysis and design impactful learning programs using blended approaches, including digital content, video, and face-to-face sessions.
- Develop engaging training materials, learner guides, workbooks, and multimedia content tailored to business requirements.
- Deliver training sessions effectively across multiple platforms, ensuring measurable learning outcomes.
- Continuously review and improve curricula and training materials to stay aligned with modern learning methodologies and organizational needs.
Coaching & On-the-Job Development
- Provide coaching and support to associates, managers, and teams to enhance on-the-job performance and capability.
- Facilitate induction programs and line manager capability initiatives to drive consistent leadership and talent development practices.
- Support Emirati development initiatives and other talent programs through scheduling, mentoring follow-ups, and progress tracking.
Employee Engagement & Communication
- Collaborate with HR, business units, and other departments to identify and address learning and development needs.
- Prepare reports, presentations, and communication materials for training launches, program updates, and employee engagement initiatives.
- Consolidate program outcomes and convert insights into content for internal platforms such as the intranet or newsletters.
Analytics & Performance Measurement
- Collect and analyze performance, talent, and training data to support talent reviews, succession planning, and calibration sessions.
- Measure the impact of learning initiatives on business KPIs and employee performance.
Required Skills To Be Successful:
- High proficiency in written and spoken English and Arabic.
- Strong knowledge of digital learning platforms, video production, and e-learning tools.
- Excellent coaching, presentation, and facilitation skills.
- Strong organizational, project management, and stakeholder management capabilities.
- Ability to analyze business and learning needs and deliver tailored solutions.
What Qualifies You For The Role:
- Minimum 4 years in a training or coaching role; 5 years in customer-facing roles.
- High-level qualification or certification in adult learning, training, assessment, or HR is an advantage.
- Proficiency in Microsoft Office, learning management systems, and video authoring/editing software.
- Strong interpersonal, communication, and problem-solving skills, with the ability to engage diverse audiences.
- Demonstrated ability to manage multiple priorities in a fast-paced environment and deliver results with high accuracy.
