Whizmo is your all-in-one mobile money solution symbolizing the essence of financial democracy in the United Arab Emirates. It is a service offering from Whizpay Technology LLC, licensed by The Central Bank of the UAE. What truly makes us an ‘all-in-one’ solution is that we combine every aspect of your daily finances into a single, easy-to-use app with a suite of comprehensive services, ensuring seamless transactions.
For more ; Whizmo: Overview | LinkedIn
We are seeking an experienced and proactive Learning & Development (L&D) Partner to join our team. As an L&D Partner, you will play a critical role in aligning Whizmo’s learning and development strategies with the needs of the business and its employees within the financial services sector. You will work closely with business leaders, managers, and employees to drive the continuous learning culture, enhance workforce performance, and support career development. The ideal candidate will have expertise in designing, delivering, and managing learning initiatives that foster a high-performance culture.
Department : People & Culture
Reports to : Manager - People & Culture
Based : %100 Office Based / Dubai - Silicon Oasis
Key Responsibilities, Duties and Accountabilities
Learning Strategy Development: Collaborate with business leaders to assess training needs and develop comprehensive learning strategies aligned with business goals and organizational values.
Program Design & Delivery: Create and facilitate engaging learning experiences, including technical and soft skills training, leadership development programs, and compliance training.
Training Needs Analysis: Conduct regular needs assessments across departments to identify skills gaps, career development opportunities, and emerging trends in the financial services industry.
Learning Content Management: Develop and curate relevant learning materials, resources, and tools that support employee growth and business success.
Coaching & Mentorship: Provide coaching to leaders and managers on fostering a learning culture and offer individual development support to employees.
Performance Tracking & Reporting: Measure the effectiveness of learning programs using qualitative and quantitative data to ensure continuous improvement and business impact.
Collaboration & Stakeholder Management: Work cross-functionally with HR, business leaders, and department heads to align training initiatives with organizational needs and future goals.
Leadership Development: Design and implement programs that cultivate leadership potential and enable future business leaders to grow within the organization.
Compliance & Regulatory Training: Ensure that employees are equipped with the necessary knowledge and skills to meet industry regulations, compliance standards, and legal requirements.
Talent Development: Support succession planning and career development initiatives, fostering employee retention and growth.
Core Competencies
- 1. Strategic ThinkingAbility to align L&D initiatives with business goals and organizational priorities, ensuring that training programs support the long-term vision of the company.Capacity to anticipate future learning needs, particularly in a fast-evolving industry like financial services, and proactively design relevant programs.
- 2. Training and Facilitation SkillsExpert in adult learning principles, including designing and delivering training that engages participants, accommodates different learning styles, and enhances knowledge retention.
- 3. Stakeholder ManagementAbility to collaborate with senior leadership, managers, and other stakeholders to identify learning needs and ensure L&D programs are tailored to specific business objectives.
- 4. Needs Analysis & Curriculum DevelopmentNeeds assessment: Strong capability to assess organizational learning needs through surveys, interviews, and performance data analysis, and then translate these into actionable training plans.Expertise in curriculum development, creating content that is relevant, practical, and aligned with the industry’s regulatory and operational standards (especially for financial services).Ability to design blended learning experiences (e.g., combining in-person, eLearning, and virtual training), ensuring a comprehensive approach to employee development.
- 5. Project ManagementTime management and resource allocation to ensure that training programs are delivered on time and within budget.
- 6. Problem-Solving & InnovationCreative problem-solving abilities to address skills gaps, overcome learning obstacles, and design innovative learning solutions tailored to business needs.
- 7. Technological ProficiencyFamiliarity with learning technologies and platforms, such as Learning Management Systems (LMS), eLearning tools, and virtual classrooms, to create and manage training content.
Qualifications:
- Education: Bachelor’s degree in human resources, Business Administration, or related field. Master’s degree or certifications in Learning & Development, Organizational Development, or similar is a plus.
- Experience: Minimum of 5 years of experience in Learning & Development, with a focus on the financial services sector or a highly regulated industry.
- Industry Knowledge: Strong understanding of the financial services industry, including regulatory environments, market trends, and financial products/services.
- L&D Expertise: Proven track record of designing, delivering, and evaluating learning programs at scale. Experience in e-learning platforms, LMS systems, and blended learning methods.
- Skills:
- Strong analytical skills to assess training needs and measure the impact of L&D initiatives.
- Excellent communication, presentation, and interpersonal skills to engage stakeholders at all levels.
- Ability to develop and manage learning content, including digital and classroom-based resources.
- Strong project management skills to handle multiple initiatives simultaneously.
Why Join Whizmo?
- Innovation & Growth: Be part of a fast-growing company that’s revolutionizing financial services.
- Collaborative Culture: Work with a passionate, supportive, and diverse team focused on continuous learning and improvement.
- Career Development: Opportunities for professional growth through mentoring, training programs, and career progression.
If you want to extent your career with the best opportunity, we are here for you!
