Position Summary:
The Learning & Development (L&D) Specialist is responsible for designing, implementing, and managing training and development programs to support employee growth and organizational objectives. This role also involves workforce planning, career pathing, succession planning, and employee engagement initiatives to ensure a well-trained, motivated, and future-ready workforce.
Key Responsibilities:
Learning & Development
- Design and execute training programs to address organizational and employee needs, including technical skills, soft skills, and leadership development.
- Develop and manage e-learning platforms or Learning Management Systems (LMS) for online training delivery.
- Evaluate the effectiveness of training programs using feedback, assessments, and performance outcomes, and provide recommendations for improvement.
- Develop blended learning solutions (in-person, virtual, and self-paced modules).
Workforce Planning
- Collaborate with department heads to assess workforce requirements and plan for short- and long-term staffing needs.
- Conduct skills gap analyses to identify training and development opportunities for employees.
- Align workforce planning with organizational goals, career pathing, and succession planning.
Career Pathing & Succession Planning
- Develop career development frameworks and progression plans for employees across various departments.
- Identify high-potential employees and create tailored development plans to prepare them for leadership roles.
Employee Engagement
- Organize initiatives such as team-building activities, recognition programs, and wellness initiatives to improve employee engagement.
- Conduct employee satisfaction surveys, analyze results, and collaborate on actionable strategies to improve engagement and retention.
KPI Alignment & Development
- Collaborate with department heads to define role-specific Key Performance Indicators (KPIs).
- Train managers and employees on understanding, tracking, and achieving their KPIs.
Administrative and Reporting
- Maintain accurate records of training programs, employee progress, and certifications.
- Prepare periodic reports on training ROI, workforce planning, and engagement activities for the Group HR Manager.
- Manage the L&D budget effectively, ensuring cost efficiency in all training initiatives.
Qualifications & Skills:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5+ years of relevant experience
- Strong knowledge of workforce planning, KPI development and succession planning processes.
- Proficiency in using LMS platforms and e-learning tools.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze data, generate reports, and provide actionable recommendations.
- Familiarity with UAE labor laws.
