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Ricoh are currently recruiting for a
Head of Sales Learning & Development – EMEA
The Head of Sales Learning & Development – EMEA is a senior leadership role within Ricoh’s EMEA L&D function, accountable for defining and delivering the sales and commercial learning and development strategy across EMEA, for both Ricoh colleagues and partners. This role goes beyond sales learning, taking into account career development and broader reskilling and upskilling strategies, and applying performance consultancy techniques.
The role acts as the strategic L&D partner to Ricoh’s Sales Enablement and Commercial leadership teams, ensuring that all learning & development initiatives are tightly aligned to the MTS, sales transformation priorities and long‑term growth ambitions. It provides clear strategic direction, translating market and commercial challenges into scalable solutions that drive measurable performance impact.
Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call “empowering digital workplaces”.
In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it’s the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - "you work for us, and we`ll work for you".
What you will be doing
Strategic Leadership
- Lead the EMEA L&D strategy for sales and commercial, firmly aligned to 26 MTS, combining learning, career development, reskilling and upskilling strategies and induction.
- Develop L&D solutions to drive profitable sales and grow revenue
- Turn business priorities into clear learning plans and development paths, working side by side with the Sales Enablement team.
- Ensure learning is consistent across markets, following an 80/20 central-to-local approach.
- Ensure the Ricoh Way of Selling continues to develop into a world-class sales development programme
- Play a key, strategic role in changing Ricoh’s learning culture as part of the EMEA L&D LT
Partnership with Sales Enablement & Commercial Leadership
- Work in close strategic partnership with Sales Enablement to identify sales capability needs, skill gaps, and future competencies, building learning solutions around their requirements, as the owners of the sales strategy.
- Partner with leaders to ensure learning supports product strategy, go to market plans, and performance goals.
- Maintain strong alignment with Sales Enablement leadership to ensure programmes are relevant and adopted.
- Work with the HR Business Partners and commercial leaders to improve performance across the function.
Learning Design & Delivery
- Lead the creation, delivery and rollout of EMEA wide programmes that build core selling skills, solution knowledge, and commercial performance, utilising existing methodologies (e.g. MEDICC).
- Facilitate sessions and coach for all levels of colleagues in Sales and Commercial, up to Sales Director level
- Oversee structured upskilling and reskilling pathways that keep teams current, as portfolio and market needs evolve.
- Deliver sales (and service) training that Ricoh develops as a manufacturer
- Use modern learning approaches (blended, digital, social, workflow embedded).
- Work with Market L&D leads to understand local needs and deliver local tailoring where required.
Team Leadership
- Lead and develop the Sales L&D team (four people)
- Build a culture of collaboration, consistency, innovation and continuous learning.
- Manage external providers and ensure solutions are high quality, scalable and cost effective.
Senior Stakeholder Management
- Build strong working relationships with senior leaders across Sales, Commercial, Product, HR and the markets.
- Balance central strategy with local needs to deliver practical, effective solutions.
- Act as a trusted advisor on skills development and commercial capability.
Measurement & Continuous Improvement
- Set clear measures of success and track the impact of learning on commercial performance.
- Use data and feedback to improve programmes and ensure ongoing relevance.
- Promote best practice sharing across markets.
You will ideally have
- Proven senior learning leadership, operating at regional or global level within multiple complex, multinational organisations, with a specialism in Sales L&D.
- Deep expertise in designing, developing, delivering and leading world class commercial and sales capability strategies, demonstrating measurable impact on business performance.
- Credible partner to executive and senior leadership teams, able to influence, challenge and align stakeholders in highly matrixed environments.
- Strong commercial acumen, with the ability to translate business strategy and growth priorities into skills agendas.
- Highly effective relationship builder with strong executive presence, cultural intelligence (ideally gained through living and working in different countries) and the ability to navigate ambiguity and change.
- Expert in facilitation and coaching, supporting leaders to drive performance, transformation and capability uplift.
- Extensive experience partnering with Sales Enablement and Commercial functions in different businesses, ensuring learning is embedded in the flow of business.
- Demonstrated success leading teams across multiple countries, creating alignment, consistency and high performance at scale.
- Data‑literate and outcome‑driven, with a strong track record of linking learning investment to capability, performance and business results.
- A background in a Sales leadership position; experience working across different sectors
- Strong understanding of sales principles and methodologies (e.g., Challenger, MEDDIC, SPIN).
- Creativity and innovation in learning design and learner experience.
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In return for your commitment, you can expect
- A competitive salary package
- Industry leading benefits
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We are an equal opportunities employer
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.
For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
