LMS & Learning Center Administrator

Family Office Exchange • Full-time • Chicago, IL, US • 5m ago

Learning Management System Administration

Upload and organize course content
User management and enrollment
Monitoring reports and user engagement
Set up automated emails
Troubleshooting issues related to course access, content delivery, and platform functionality
Document standard operating procedures

Custom Learning Solutions

Responsible for designing and delivering customized learning management environments, including creating white labeled platforms
Support business development efforts by providing platform demos and providing setup options to achieve client objectives.
Serve as the liaison between clients and the platform provider to ensure a satisfactory customer experience.

Course Development and Delivery

Work with instructional designers to develop e-learning courses, including managing on-time delivery, consolidating feedback, etc.
Contribute to course design – review/edit storyboards and scripts, author content in Articulate storyline, generate AI voiceover, time animations, generate and add closed captions, etc.
Engage and guide SMEs in developing/reimagining content for e-learning
Quality assurance – test courses and ensure they are functional across devices, review and edit content for clarity, accuracy, and instructional quality
Develop all CPE documentation, including capturing CPE calculations, website and marketing content, etc.
- Provide final course review with an eye for course compliance with CPE requirement.
- Directly edit the course to meet requirements where needed.
Work with marketing to launch webpages, providing them with content and direct editing.
Coordinate with research team to create course evaluations.
Support cultivation of content partners, manage partnership/project to ensure quality delivery of courses, and ensure timely payment of revenue shares.

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