We are The Y, an association that values and is made stronger by its diverse people.

Job Description

The Senior Manager, Organizational Learning & Development provides leadership direction to YMCAs on career development and organizational learning for their staff. The role delivers operational guidance for the development, implementation and engagement of the YMCA Competency model and YMCA Certification system for program and leadership. In addition, provides strategic and operational leadership to the YMCA program offerings for staff career growth and pipeline development including the development and implementation of key cohort programs.

The individual will design and develop resources to support the full talent management cycle and ensure staff have access to self-directed learner tools in collaboration with the Y Network and Y- USA key stakeholders. The role requires amaster facilitator responsible for developing local Y trainers.

YMCA of the USA is a work from anywhere in the U.S. workplace.

We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the U.S. workplace.

Qualifications

Bachelor’s degree required, a master’s degree is preferred
Minimum 8 years of experience in leading training, leadership development or similar human resource function
Ability to travel approximately 15 - 25% of the time.
Excellent verbal, written and interpersonal communication skills are required
Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Office 365, SharePoint, Teams and Outlook) are required
Capacity to learn and navigate multiple technology systems (e.g., Cvent, Qualtrics, WebEx, Skype, Exact Target, Learning and Career Development Center)
Demonstrated strong analytical, project management skills, and problemsolving skill required
Demonstrated ability to adapt to changing environment and circumstances and to guide others in support of change management
Demonstrated ability to establish and maintain collaborative partnerships with individuals across a broad range of groups.
Organizational and time management skills are required
Commitment to the YMCA character developmenent values of caring, honesty, respect and responsibility is required

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.

Essential Functions

Manage the YMCAs proprietary leadership model and leadership certification system and continue to review, evolve, and implement across the Y network.
Lead the implementation, evolution, and development of resources for Y tests and assessment including coach support, training and resources. Examples of assessments include 360 assessment, individual assessment and Team Leader Test.
Conduct needs analyses, initiates, designs, and develops leadership development solutions and talent-management systems with internal and external partners and collaborators, as assigned, to support new and existing leaders at all levels be more effective in their current roles, and/or prepare for future roles.
Conceives, initiates, manages, and facilitates the delivery of portfolios of leadership development training and programs.
Manages the process to ensure high impact design, implementation and continuous improvement of Principles and Practices (P&P). Identify and implement strategies to increase P&P participation and to engage more staff overall.
Supports the preparation of trainers to deliver training within the local and regional training system.
Establishes, maintains, and effectively utilizes relationships across Y-USA, Network Partners, affiliate organization and third-party providers.
Provides leadership with Springfield College, as well as the other colleges and universities with whom the Y has a formal relationship to support staff with obtaining bachelor’s, masters or advanced degrees.
Develop and implement the design, delivery, implementation and effective operations of career growth and pipeline development programs including cohort-based programs, national training, and learning pathways.
Manage and implement scholarship and financial aid programs to the Y network.
Performs other duties as assigned.

EFFECT ON END RESULTS/STRATEGIC IMPACT

This position ensures that high-impact leadership-development programs enable competency development and career progression among YMCA leaders and supports building and retaining the talent pipeline in the Y network, ensuring success and impact of leaders at all levels.

YMCA of the USA

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