Job Description
Contract/Temporary Assignment up to 12 months
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Organizational Development and Learning (OD&L) team partners across the organization to design and deliver leadership and learning programs, develop talent strategies, and enhance employee experiences that support a future ‑ focused workforce. We are seeking a passionate and experienced Senior Consultant to provide strategic guidance, thought leadership, and expertise as we build a capability ‑ based organization and reimagine how learning supports performance, career growth, and organizational effectiveness.
This role is an in‑office position (5 days per week) based at our downtown Toronto location. Our OD&L team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization. We offer flexibility in start and end times while maintaining core business hours of 9:00 a.m. to 3:00 p.m. for shared availability across HR.
Why Join Metrolinx?
Metrolinx HR team has been recognized by HRD Canada as one of the 2025 Top HR Innovators and Most Innovative HR Teams, celebrated for reshaping the HR landscape with pioneering strategies in wellness, talent management, and recruitment.
What We Offer
- Work that makes an impact across all of Metrolinx as well as the GTHA
- Learning and development opportunities
- An open and inclusive work environment
- Comprehensive health and dental benefits, and wellness spending account
- Defined Benefit OMERS Pension plan
What will I be doing?
Enterprise Learning, Capability & Program Strategy
- Partner to shape and execute an enterprise learning ecosystem and multi-year roadmap connecting capability frameworks, career pathways, leadership development, performance and talent processes.
- Lead end-to-end learning program strategy and management, from discovery and business case through design, delivery, evaluation, and sustainment; ensuring alignment to enterprise priorities.
- Translate business and performance needs into prioritized capability-building solutions; challenge assumptions, diagnose root causes, and recommend the right intervention (learning, process, tools, job aids, coaching or change management).
- Apply strategic and systems thinking to connect learning investments to organizational outcomes and ensure solutions scale across diverse portfolios and client groups.
Program Design, Delivery, Evaluation and Stakeholder Management
- Conduct comprehensive needs analysis, including stakeholder interviews, data review, performance mapping, and audience/role analysis, to clearly define problem statements, outcomes, and success metrics.
- Lead stakeholder engagement and governance for learning initiatives, clarifying decision rights, managing expectations, and building alignment across HR partners, business leaders, SMEs, and vendors.
- Develop high-level learning designs and experience architectures, learning journeys, modality strategies, and content outlines that are scalable, accessible, and aligned with adult learning principles.
- Design and deliver high-impact learning experiences (e.g., workshops, blended programs, cohort experiences), including facilitation for diverse audiences up to and including senior leaders.
- Establish measurement and evaluation approaches (adoption, application, outcomes) and use insights to continuously improve program effectiveness, learner experience, and business impact.
- Build select learning solutions in-house to increase agility and responsiveness (e.g., rapid performance support, job aids, facilitator guides, toolkits, microlearning/eLearning).
Consulting, Collaborating, and Learning Technology Integration
- Consult with leaders and HR partners to embed learning into day-to-day performance, talent initiatives, and change efforts; influence decisions through strong advisory and facilitation skills.
- Support learning technology and vendor integration across LinkedIn Learning, Korn Ferry Success Profiles, Oracle HRIS, and Oracle Learning; ensuring governance, alignment, and a strong learner/manager experience.
- Manage vendor relationships and procurement activities as required, including scoping, selection, SOW development, quality assurance, and performance management.
What Skills and Qualifications Do I Need?
- Demonstrated experience in Human Resources or Organizational Development, including experience in a unionized environment.
- University degree in HR, Organizational Development, or a related field, or an equivalent combination of education and experience.
- CHRP and CTDP designations are assets.
- Strong knowledge of capability frameworks and supporting technology ecosystems.
- Familiarity with talent management strategies including succession planning, leadership pipeline development, and employee engagement.
- Experience applying adult learning principles and instructional design methodologies such as ADDIE.
- Understanding of and experience administering a Learning Management System.
- Strong facilitation, coaching, communication, and presentation skills.
- Demonstrated strategic and systems thinking with the ability to connect learning and talent initiatives to organizational goals.
- Strong political acuity and the ability to navigate complex organizational dynamics.
- Data driven mindset with experience analyzing learning and talent metrics.
- Experience with procurement and vendor management.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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