Learning Experience Designer

About CultureAlly

CultureAlly is a fast-growing workplace culture and training company. We partner with leading organizations globally to deliver impactful training, consulting, coaching, and eLearning experiences that elevate workplace culture and drive meaningful organizational change.

Role Overview

As a Learning Experience Designer, you will contribute to CultureAlly's success by building scalable, high-quality learning experiences across diverse industries. In this role, you will focus on the design and development of custom learning experiences for both virtual and in-person sessions, new Off-the-Shelf (OTS) learning products, iterative updates to current OTS products, and eLearning design and storyboards. Reporting to the Director of Learning & Development, you will support the creation of learning content aligned with client needs and CultureAlly's product roadmap.

You’ll partner closely with Learning & Development, Sales, Product & Marketing, and Training Operations teams to support new offerings, streamline workflows, and ensure learning excellence. This role requires a creative learning designer with strong customer and project management skills, expertise in adult learning, and the ability to design engaging, research-backed learning products.

What You'll Do

Custom Content Design

Conduct client discovery call meetings to discuss specific details and requirements for custom training sessions.
Design and deliver custom content that meets unique client needs across diverse industries including, but not limited to: public and private healthcare, mental health services, not-for-profit and community organizations, K–12 and higher education, manufacturing, financial services, real estate, SaaS, hospitality, and more.
Own content creation cycles for custom learning experiences, ensuring clarity, accessibility, and alignment with learning best practices.
Scale custom design process across the development of training outlines, training decks, e-module storyboards, and post-training summary reports.

Building & Maintaining CultureAlly’s Library of Core Learning Products

Assist with building net-new scalable content for CultureAlly’s OTS Roadmap.
Design learning experiences optimized for delivery via multiple modalities, including facilitator-led virtual and in-person sessions, e-modules, pre-recordings, and hybrid formats.
Create new annual content for Observance Month trainings, consulting with subject matter experts to ensure content accuracy and cultural responsiveness.

Project Management & Collaboration

Demonstrate strong time management, project coordination, and client relationship skills to ensure timely delivery of high-quality learning products.
Manage multiple concurrent projects and maintain clear documentation, timelines, and communication.
Collaborate with cross-functional teams – including Sales, Product & Marketing, and Training Operations – to support new offerings, strengthen internal workflows, and enhance efficiency across the learning product lifecycle.
Contribute to process improvements that enhance scalability, consistency, and cross-team alignment.

Reporting, Tools & Data Management

Utilize Asana as a project management tool to manage timelines, assignments, and cross-functional visibility.
Monitor key operational metrics and escalate issues or risks proactively.
Ensure documentation of processes, templates, and workflows is regularly updated and optimized.

You Should Have

3–5+ years of experience in learning design, curriculum development, instructional design, or related L&D roles.
Demonstrated experience designing evidence-based learning content for diverse audiences.
Strong understanding of adult learning theory and assessment methodologies.
Exceptional content creation proficiency in Google Slides/PowerPoint.
Demonstrated experience in client relationship management within Learning & Development or relatable client services environments
Excellent written and verbal communication skills with an ability to translate complex concepts into accessible learning content.
High level of project management, organization, and stakeholder engagement capabilities.
Ability to manage competing priorities and collaborate effectively across multiple departments.
Proficiency with virtual meeting platforms, such as Zoom, Teams, and Google Meet.
Demonstrated experience utilizing Asana or other project management tools for estimating and recording project timelines and milestones.
Demonstrated experience supporting eLearning development.

Nice to Have

Bilingual in English/French.
Experience designing content in DEI, workplace culture, trauma-informed practice, or related fields.
Experience facilitating Learning Experience content to live audiences.
Experience utilizing Articulate Rise or other eLearning development tools.
Experience using AI tools to accelerate content creation and workflow efficiency.

Compensation & Benefits

Total Compensation: $60,000–$70,000/year CAD
Comprehensive health and dental benefits
3 weeks vacation + 3 flexible cultural/personal leave days
Career growth opportunities within a mission-driven, growing organization

Other Details

Fully remote role based in Canada
Standard hours: 9 a.m. – 5 p.m. EST (flexibility required for client scheduling)
Travel as needed within North America may be required

CultureAlly

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Learning Experience Designer