Company Bio
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
The Learning and Development Specialist is a trusted advisor, responsible for leading and delivering a wide range of learning and talent development services to enhance individual, team, and organizational performance at LAO. The role is part of a collaborative learning and development team and works closely with management and HR partners to analyze performance needs, determine the appropriate methods to address gaps, develop and implement solutions.
This position is ideal for someone who enjoys working collaboratively, taking on new challenges, and the opportunity to develop and facilitate management, leadership, mentoring and succession planning programs.
Home Location: Toronto Provincial Office
Secondary Location: n/a
Reporting to: Manager, Talent and Organizational Development
Key accountabilities
- Design and deliver inclusive leadership, management, mentoring, and talent development programs
- Partner with leaders and HR stakeholders to assess learning needs and recommend solutions
- Facilitate engaging virtual and in-person training using adult learning principles
- Evaluate learning programs, using metrics and feedback to improve program outcomes
- Collaborate with internal teams, subject matter experts and external vendors to deliver high-quality learning programs
- Develop communications and content for the learning and development intranet site
- Facilitate departmental or divisional meetings that support employee engagement and team effectiveness.
- Stay current with learning best practices, trends and technology to innovate and continuously improve programs.
- Promote and demonstrate a commitment to diversity, accessibility, equity and inclusion.
Required Skills & Experience
- Experience designing and facilitating leadership and management development programs and succession planning programs
- Experience advising and coaching managers
- A combination of training, education and experience that demonstrates the ability to apply adult learning principles to training programs
- Strong group facilitation skills and the ability to inclusively engage participants
- Experience managing a full training cycle from needs analysis to program evaluation
- Excellent planning and organizational skills, flexible with change and able to meet deadlines.
- Strong communications, interpersonal consulting and relationship building skills
- Excellent writing skills with the ability to write in a clear and concise manner for a range of audiences
- Interest in technology and strong proficiency in Word, Excel, PowerPoint, SharePoint
- Experience effectively facilitating and producing training using Teams and Zoom.
Assets
- Bachelor’s degree, diploma or certificate in Human Resources, adult education, instructional design or related experience
- Certification in training
- Coaching experience
- Experience developing and/or designing e- and micro learning courses
- Understanding of Legal Aid Ontario services and operations or work experience within LAO
- Experience training within the public sector or legal field
- Proficiency in written and oral French is an asset
If you’re excited about this opportunity but your skills and experience do not 100% align, you may bring something else to the role we hadn’t considered. We encourage you to submit a cover letter and resume in a single document and let us know why you are the right person for the role.
What we offer
At Legal Aid Ontario, we are committed to fostering a supportive and rewarding work environment for our employees. Our comprehensive benefits package reflects this commitment and is designed to enhance both professional and personal well-being.
We have a comprehensive health and wellness program that include dental, health and life insurance along with Basic Accidental Death & Dismemberment (AD&D) Insurance, Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Legal Aid Ontario also offers a personal spending account which is an allotment of funds geared to supporting your mental, physical and financial well-being.
Employees at Legal Aid Ontario also enjoy generous paid time-off policy, including 17 vacation days per year at hire, sick days, discretionary days, and statutory holidays.
Employees are eligible to be enrolled to the Public Service Pension Plan (PSPP), administered by the Ontario Pension Board (OPB).
How to Apply
To apply submit a cover letter & résumé.
Only those candidates selected for an interview will be notified by email.
Final candidates for this position will be required to undergo a criminal record check.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have a Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com.
Equity Statement
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.
