Additional Information
Job Number 26020066
Job Category Human Resources
Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1ENVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Location: Flexible
Job Summary
The Senior Manager, L&D EMEA is responsible for leading the strategic and operational delivery of Marriott’s digital and technology transformation (DTT) related learning strategy across the region. This role drives the deployment and adoption of Power of M-aligned learning assignments across the EMEA enterprise, ensuring consistency, scale, and impact. Acting as a critical connector between global strategy and regional execution, the role partners closely with key stakeholders to enable data‑driven decision making, optimize the use of Marriott’s digital learning platforms, and embed Power of M learning in support of business performance and transformation across EMEA.
Candidate Profile
Education & Experience
- Bachelor’s Degree or equivalent preferred
- Marriott certified learning coordinator with advanced knowledge of Marriott’s digital learning platforms
- Demonstrated experience facilitating virtual and in person leadership and talent development programs
Skills and Competencies
- Ability to travel as needed for workshop delivery.
- Change Leadership: Ability to implement change and foster accountability
- Project Management & Communication Skills: Excellent project management capabilities, supported by clear and effective communication with stakeholders at all levels.
- Influence and virtual leadership: Ability to influence without authority and successfully lead and collaborate in a virtual work environment.
- Strategic Thinking: Strategic thinker with strong analytical and problem-solving skills
- Autonomy & Prioritization: Ability to work independently and manage multiple priorities
- Computer Skills: Strong proficiency in computer software like Microsoft 365 and hotel operational systems with operational knowledge of Marriott’s learning technology
- Data intelligence: Ability to analyze complex learning related data and inform decisions
- Language: Excellent written and verbal English communication skills
Core Work Activities
Learning Lead for EMEA Power of M Communities:
- Ensure hotels and teams (including continent offices) are fully equipped for successful Power of M cutover related to learning.
- Provide access to the right learning resources to ensure success during and beyond the cutover.
- Offer clarity on learning-related contacts and timelines.
- Facilitate workshops, webinars and office hours to ensure readiness and completion of learning related cutover activities
- Facilitate easy reporting on learning-related business readiness requirements.
- Identify and mitigate risks related to learning assignments in partnership with Learning Technology for each Power of M Community.
Global Talent Development:
- Participate in DTT Learning Meetings with Global Learning Development, Global Learning PMO, and Brand Talent/PAs, capturing key action items for EMEA
- Identify and address additional continent-specific learning needs (content, communications, deployment tools/assets).
- Engage on other DTT workstreams within the COE, as needed
Partnership, Alignment, and Advisory:
- Partner with Power of M Change & Comms and Deployment leads for End User Council engagement related to learning.
- Support change and communication strategy to keep the Learning Team aligned and appropriately amplifying program-specific communications in lockstep with the BTO.
- Engage continent resources and SMEs for curricula/content review, including non-systems learning.
- Represent the EMEA L+D at Power of M related forums
- Align with all DTT business partners and EMEA L+D team members to ensure coordinated workstreams as updates and launches occur.
- Oversee the pull-through of DTT content into current EMEA learning offerings and resources as relevant
- Align BAU learning needs in partnership with EMEA L+D Leadership Team, including learning bundle funded programs, for communities cutting over in waves while ensuring priority needs for DTT are met.
Data Intelligence and Tracking:
- Track measurables throughout the project to show adoption of the new learning model.
- Drive data intelligence by building customized learning dashboards, leveraging technology tools and Marriott’s digital learning platforms to interpret and analyze data, provide actionable insights, and inform strategic decision making
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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