Introduction
People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.
We’re a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you’ll be part of a team creating and delivering Heathrow’s innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.
There’s no place like Heathrow – for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We’re passionate about our colleagues’ experience, making Heathrow a great place to work and creating careers, not just jobs.
Job Description
Our People team is dedicated to helping colleagues realise their full potential. We are seeking a proactive HR Business Partner who can identify, plan, and address the people needs of our diverse organisation. As a trusted expert, you will forge strong relationships, offer constructive feedback, and drive performance by acting as a strategic enabler for our people agenda.
Partnering closely with Directors and Leadership Teams in our Finance and Legal & Business Assurance functions, you will shape and deliver the people strategy for your business area, ensuring our solutions are both commercially focussed and aligned to Heathrow’s vision and strategic priorities.
Join us and play a key role in developing and implementing initiatives that foster a thriving culture, build leadership capability, nurture talent pipelines, and maximise engagement across Heathrow.
Your role will involve
- Collaborating with Directors and Leadership Teams to design and execute people plans that optimise investment in talent and drive organisational performance in the short to medium term.
- Coaching, challenging, and influencing business leaders to enhance colleague and team performance, foster high engagement, and build a culture aligned with Heathrow's Behaviours and Values.
- Interpreting business strategies to diagnose people-related implications and develop clear, actionable people strategies that support function objectives.
- Providing expert advice and support across key People activities, partnering with Centres of Excellence and other Business Partners to ensure consistency and share best practice.
- Owning strategic workforce planning and talent management, including succession planning, and deliver effective change management projects to ensure sustained outcomes and realised benefits.
These Skills Are Essential
- Demonstrable business partnering experience with senior leadership teams with a proven track record of coaching and developing people, teams, functions to higher performance
- Experience and knowledge of all aspects of HR including Employee Relations, Organisational Design, Resourcing, Talent Management and Reward preferably in a unionised environment
- Experience of delivering of robust, commercial HR solutions across a complex environment
- In depth experience in managing and embedding Change from an HR perspective
- Relevant HR qualification or equivalent work experience
About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
