Shape the future of learning. Enable performance at global scale.
At IHG, learning isn’t an activity - it’s a strategic lever. As Director, Global Learning Strategy & Enablement, you will shape how learning drives capability, performance, and future readiness across a truly global organization.
This is a pivotal enterprise role for a strategic leader who can translate long-term ambition into clear direction, disciplined execution, and measurable impact. You will design and operationalize a unified global learning strategy, enabling consistency, scalability, and business alignment - while ensuring our learning ecosystem evolves to meet future workforce needs.
Your Impact
Set the Global Learning Direction
- Define and evolve the enterprise-wide learning strategy, aligned to business priorities, workforce needs, and long-term direction.
- Translate strategy into clear, mid-term roadmaps that set priorities and guide global and regional execution.
- Lead evidence-based planning cycles, using insights, data, and ecosystem intelligence to inform decisions and investments.
Enable Strategy Through Governance & Operating Excellence
- Establish strategy execution frameworks, decision rights, and operating standards that drive consistency and discipline globally.
- Take an ecosystem-wide view to manage interdependencies, reduce fragmentation, and protect a coherent learner experience.
- Provide clear strategic guidance to regions, balancing global standards with local relevance.
Build the Enablement Infrastructure
- Design and optimize the tools, systems, and frameworks that support end-to-end learning delivery.
- Partner with Shared Services, PMO, Technology, and Performance Consulting to embed scalable operating models and best practices.
- Create practical playbooks and toolkits that enable learning teams to deliver efficiently and confidently.
Drive Enterprise Integration & Value
- Ensure learning investments are aligned to business priorities and deliver measurable enterprise impact.
- Connect strategy across design, development, delivery, and effectiveness to close the gap between intent and outcomes.
- Partner with regional and functional leaders to meet global expectations while addressing local needs.
Influence, Partner, and Lead
- Build trusted relationships with senior leaders, HR, and functional stakeholders to advance enterprise learning priorities.
- Represent Global Learning Strategy & Enablement in executive forums, transformation initiatives, and cross-functional planning.
- Lead decision-making forums that link enterprise strategy with real-world learning needs.
Innovate with Purpose
- Set clear guardrails to ensure innovation is aligned, measurable, and enterprise-ready.
- Champion targeted innovation across learning technology, capability models, measurement, and enablement.
- Drive continuous improvement through analytics and feedback, improving efficiency, scalability, and quality across the learning ecosystem.
What We’re Looking For
- 10+ years’ experience in learning strategy, organizational development, or learning technology leadership.
- Proven success leading in global, matrixed environments - ideally within hospitality or multi-unit / franchise led operations.
- A strong track record of evaluating, piloting, and scaling learning innovations with measurable impact.
- Exceptional analytical capability, executive communication skills, and the ability to influence across complex stakeholder landscapes.
- Degree in Business, Education, Learning Sciences, or a related field (or equivalent experience).
Why This Role Matters
This role defines how learning strategy becomes reality. You will bring coherence, discipline, and clarity to a complex global ecosystem - ensuring learning is not only innovative, but integrated, scalable, and value-driven.
If you’re motivated by enterprise impact, strategic rigor, and enabling others to perform at their best - this is your opportunity to lead at scale.
Based in Windsor (3 days per week) with the remainder hybrid
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
