Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
The vacant Organizational Development, Specialist associate is responsible for supporting and leading the design and implementation of L&D initiatives to help employees acquire the competencies the organization needs to deliver on corporate objectives. The specialist is also responsible for the administrative tasks required for maintaining learning and development programs. This includes planning, coordinating, and directing learning and development programs and maintaining training records for all employees, and compiling reports and statistics for the Head, Organizational Development.
What You Will Do:
- Manage the enterprise Leadership development tool including completion
- Maintain Workday course updates, HUB (Intranet) content management, SCORM packaging/publishing cadences for all product modules, and coordination of product learning sessions.
- Manage the Education Reimbursement Policy and enterprise L&D budget, facilitate the approval of employee education requests, monitor participation, ensure documentation is collected, and produce monthly and quarterly dashboards for senior stakeholders.
- Coordinate enterprise training delivery, including logistics for in‑person cohorts and oversight of the virtual self‑paced program with labs and certification vouchers.
- Support role‑based and training initiatives, including: AWS Cloud Training, BSA Learning Series, Internal Audit Learning Series, Leadership Circle Profile (LCP), Implicit Bias Training, Inclusive Leadership, Workday Course on Leadership Strategy
- Participate in L&D and compliance‑related projects, ensuring strong stakeholder engagement, clear communication, and timely execution.
- Manage the L&D inbox and intake process, triaging requests, responding to inquiries, escalating when appropriate, and ensuring high‑quality service delivery.
- Support enterprise programs and special initiatives
- Refine learning materials, ensuring clarity, accuracy, and alignment with expectations and organizational standards.
What You Bring:
- A bachelor’s degree or college diploma in Human Resources, Business, Organizational Development, Adult Education, Compliance, or a related field.
- 1–3 years of experience in Learning & Development, Human Resources, or compliance‑related functions, with a growing track record of supporting complex, enterprise‑level training initiatives.
- Demonstrated experience using enterprise learning platforms such as Workday Learning, LinkedIn Learning, or equivalent LMS tools to manage, track, and report on compliance and learning programs.
- Strong technical writing skills, with the ability to translate regulatory requirements into clear, concise, and actionable training content.
- Proven ability to communicate complex compliance and policy information to diverse audiences, including senior leaders, with clarity and confidence.
- Advanced PowerPoint skills and creative capability to design polished, professional, and high‑impact compliance learning materials.
- Exceptional attention to detail and accuracy—particularly when managing compliance records, reporting requirements, and audit‑ready documentation.
- Strong critical‑thinking and analytical skills, enabling you to interpret regulatory expectations, identify risks, and provide evidence‑based training recommendations.
- A proactive, solution‑oriented mindset with demonstrated success driving continuous improvement in training processes, systems, or reporting practices.
- Professional presence, sound judgment, and the ability to build trusted relationships with compliance stakeholders, SMEs, and business leaders.
What We’re Offering:
The hiring range for this position is $70,000 to $80,000. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Vacation pay to help you recharge
- Employer-paid benefits coverage for peace of mind
- Flexible hybrid work model for better work-life balance
Why Join Us?
At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:
- Investing in the Future – Help us unlock digital prosperity for all Canadians.
- Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
- Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
- Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
- Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.
Additional Pre-Employment Requirements:
To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
Equal Opportunity Employer
Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.
Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.
