Location: Hybrid ( 4 days a week in the office) / UK Travel Required
Employment Type: Full-Time
Industry: Recruitment / Staffing
About the Role
We are seeking an experienced and dynamic Head of Talent to join our recruitment agency and take full ownership of our people strategy. This is a highly impactful, commercially aligned role combining Talent Acquisition, Coaching & Development, and Learning & Development leadership across the organisation.
This isn’t a typical internal TA role, it’s a strategic and hands-on position where you will shape hiring strategy, develop and upskill our consultants, influence culture, and play a critical role in the growth of our people and performance across all offices.
If you’re passionate about recruitment excellence, developing talent, and building high-performing teams, this is a career-defining opportunity.
Key Responsibilities
Talent Acquisition (Internal Hiring)
- Own the end-to-end internal hiring strategy across all divisions.
- Build pipelines of emerging, experienced, and senior recruiters.
- Partner with Directors to understand business needs, headcount planning and succession.
- Drive employer brand initiatives and talent attraction campaigns.
- Implement data-led hiring processes and strong assessment methodology.
Learning & Development
- Design, deliver and oversee L&D programmes across all levels, from trainee to senior management.
- Build structured onboarding, induction and continuous development pathways.
- Run coaching sessions, workshops and performance clinics.
- Support managers through capability development, feedback models and leadership coaching.
- Create training that improves performance, retention and billings.
Coaching & People Development
- Mentor consultants and leaders individually and in groups.
- Provide ongoing coaching that strengthens performance, behaviours and best practice.
- Support team leads with management capability and performance frameworks.
- Champion a culture of transparency, improvement and accountability.
People Strategy & Leadership
- Work closely with the SLT and Directors to align talent strategy with company growth plans.
- Introduce scalable talent frameworks across attraction, retention, capability and culture.
- Bring innovation to internal talent processes and development programmes.
- Be a visible cultural ambassador across the organisation.
Travel Requirements
- Regular travel to regional offices to support internal hiring, coaching, training and team development.
- Ability to work flexibly, with occasional overnight stays where required.
Experience & Requirements
- Previous experience in a Head of Talent, Internal Talent Lead, L&D Lead, or Talent Development role within a recruitment agency is essential.
- Strong operational and strategic awareness of how agencies function, scale and perform.
- Proven success designing and delivering training, coaching and L&D frameworks.
- Ability to influence at senior level and work collaboratively across the business.
- Confident communicator with excellent presentation and facilitation skills.
- Commercial mindset with an understanding of revenue impact and performance levers.
- Passionate about people development and culture-building.
- Willingness to travel to multiple UK offices on a regular basis.
What We Offer
- A high-impact leadership role in a growing recruitment business.
- Autonomy to build and shape the entire talent strategy.
- Opportunity to develop high-performing consultants and future industry leaders.
- Investment in your ideas, L&D innovation and long-term career progression.
- Competitive salary + performance-based incentives.
