Position Overview
The Learning & Development (L&D) Specialist will be responsible for designing, delivering, and evaluating training programs across Nationwide Middle East. This role will focus on conducting HR onboarding training for new joiners, developing assessments and evaluations, maintaining training records, and supporting the Sales Manager in evaluating sales team performance through structured training and performance analysis tools. The ideal candidate will have strong communication skills, solid understanding of adult learning principles, and the ability to collaborate effectively across departments.
Key Responsibilities
Training Delivery & Facilitation
- Conduct onboarding and HR-related training sessions for all new employees.
- Facilitate ongoing learning sessions, refresher trainings, and skill-development workshops for existing staff.
- Ensure all training content reflects company policies, culture, and compliance standards.
- Coordinate with HR to identify knowledge gaps and design targeted training interventions.
Training Design & Content Development
- Develop training materials, presentations, handbooks, and e-learning modules as needed.
- Create assessments, quizzes, role-plays, and practical evaluations to measure learning outcomes.
- Continuously update training content based on organizational changes, policies, and market trends.
Assessment & Evaluation
- Prepare tests, assessments, and evaluations for new joiners and current employees.
- Track learning progress and maintain accurate records of attendance, assessment scores, and completion rates.
- Generate reports on training performance, learning gaps, and employee development.
Training Administration
- Maintain an updated training calendar and ensure timely execution of all sessions.
- Manage and update the Learning Management System (LMS), if applicable.
- Coordinate logistics for training sessions including booking rooms, preparing materials, and scheduling attendees.
Skills & Qualifications
Required:
- Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
- Proven experience (2–4 years) in Learning & Development, Training.
- Strong presentation, facilitation, and communication skills.
- Ability to develop training materials and evaluate learner performance.
- Proficiency in MS Office (PowerPoint, Excel, Word) and basic LMS tools.
Preferred:
- Experience in training within the real estate or sales sector.
- Knowledge of adult learning theories and training best practices.
- Certification in L&D, Training, or HR (CIPD, ATD, SHRM, etc.) is an advantage
