Job Purpose
The Learning & Development Senior Specialist will lead the end-to-end design, delivery, and improvement of leadership programs, soft skills, and management capabilities development programs. You’ll handle the full cycle: identify gaps, scope solutions, create or curate content, facilitate live and virtual sessions, manage digital learning tools, and track impact. You’ll also coordinate compliance and other mandatory training & stakeholder collaboration. The role blends hands-on delivery along seeking continuous improvement.
Key Accountabilities
- Conduct training needs assessments using surveys, interviews, and performance data.
- Identify skill, behavior, and knowledge gaps and prioritize solutions.
- Partner with department heads and leaders to align learning with business goals.
- Design, develop, and update leadership, management, and professional development programs using blended delivery (eLearning, instructor-led, virtual, coaching, stretch assignments).
- Create or curate materials: presentations, facilitator guides, participant resources, manuals, job aids, e-learning modules, microlearning.
- Build structured development pathways for managers and high-potential talent.
- Integrate external content or provider offerings where relevant.
- Design and run leadership development initiatives that build behavioral discipline and strategic capability.
- Match executives and high-potential employees with appropriate programs, coaches, mentors, and stretch roles.
- Co-create and manage executive development offerings with internal teams and external providers.
- Facilitate workshops, virtual sessions, cohort programs, and group discussions.
- Encourage practical application and peer learning; provide light coaching where appropriate.
- Administer and update the LMS; organize curricula and learning paths.
- Upload and refresh content to keep catalogs current and relevant.
- Monitor usage, resolve user issues, and improve learner experience.
- Assign, schedule, and track compliance and other mandatory training courses.
- Maintain accurate completion records and follow up on gaps.
- Develop and deliver dashboards and reports on participation, completion, engagement, and impact.
- Collect and analyze feedback and assessment results.
- Make data-driven recommendations and iterate programs to improve effectiveness and adoption.
- Build strong relationships with internal stakeholders, external vendors, and learning partners.
- Collaborate cross-functionally to ensure alignment and resource support.
- Reflecting the company’ image in the best way that is aligned with Enova’s standards.
- Working in an efficient, effective, and productive manner
- Performing other duties related to the job as assigned by the immediate manager
- Perform other related duties or assignments as directed.
- Apply research-based learning principles and inform learner progress and success in learning environments
- Develop and maintain targeted learning assessments to measure key outcomes
- Align with cross-functional teams to effectively contribute to learning development
- Contributing to all engagement activities and assisting with the planning and communications of major events
Qualifications, Experiences, & Skills
- Bachelor's degree in Human Resources or a related field. Master's degree preferred.
- Proficient in the use of learning management systems (LMS) and other learning technologies.
- Strong understanding of adult learning principles, talent management frameworks, and performance management systems.
- Certifications in Instructional Design and Training Delivery are a plus.
- Proficient with Data visualization tools e.g., PowerBI
- Arabic speaking is a must
- 8+ years of experience in learning and development or talent management field
- Learning and Development Expertise
- Instructional Design and Content Development
- Training Delivery and Facilitation
- Learning Technology and Tools
- Evaluation and Continuous Improvement
- Stakeholder Management and Collaboration
- Compliance and Quality Assurance
- Knowledgeable of HR principles.
- Excellent MS Office skills.
- Excellent communication, presentation, and facilitation skills.
- Proven project management and organizational abilities.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Strong interpersonal skills.
- Content development and design
- Instruction Design
- Product management
- Project Management Skills
- Cross Functional Skills
- Decision Making
- Capability to lead and influence a team
