We are seeking a proactive and results-driven Senior Associate, Learning & Performance to drive workforce capability, operational excellence, digital upskilling, and continuous improvement across our organization.
In this role, you will bridge the gap between operational execution, project delivery, and digital innovation. You will collaborate closely with cross-functional stakeholders, subject matter experts (SMEs), and process owners to ensure employees have the skills, competencies, and qualifications necessary to perform effectively while maintaining strict regulatory compliance and organizational readiness.
Key Responsibilities
- Learning Operations & Compliance: Manage day-to-day learning operations, including LMS administration, curriculum assignments, audit readiness, and compliance tracking.
- Training Impact Assessments (TIAs): Lead and coordinate TIAs to assess training and qualification needs driven by system implementations, procedural updates, and organizational change.
- Capability & Skills Frameworks: Partner with stakeholders to identify capability gaps, design learning pathways, and maintain skills matrices and competency models.
- Workforce Readiness & Onboarding: Support comprehensive onboarding, role-based qualification programs, and readiness initiatives for new and transitioning talent.
- Digital Upskilling & Innovation: Drive learning initiatives focused on AI adoption, automation, digital literacy, and emerging workplace technologies.
- Data Analytics & Reporting: Track, analyze, and report on key learning, compliance, and capability metrics (using tools such as Power BI) to inform leadership decisions.
- Project Delivery & Continuous Improvement: Support and lead assigned L&P workstreams, change management activities, and process improvement projects.
Required Qualifications
- Education: Bachelor’s degree in Human Resources, Learning & Development, Business Administration, Life Sciences, Education, or a related discipline.
- Experience: 3–5+ years of experience in learning and development, corporate training, workforce capability, organizational development, or related project management roles.
- Core Skills: Strong stakeholder engagement, cross-functional project management, and problem-solving capabilities.
- Operational Execution: Demonstrated experience managing LMS workflows, training records, and compliance requirements.
- Technical Proficiency: High proficiency in Microsoft Office 365, digital collaboration suites, and modern virtual learning tools.
Preferred Qualifications
- Prior experience within a regulated environment (e.g., Pharmaceuticals, Biotechnology, Medical Devices, Healthcare, or Advanced Manufacturing).
- Hands-on experience conducting Training Impact Assessments (TIAs) and supporting formal qualification/GxP compliance frameworks.
- Experience building or deploying competency frameworks, skills matrices, or adaptive learning pathways.
- Familiarity with Power BI, data visualization tools, and emerging AI tools for learning design and workflow automation.
- Background in formal change management (e.g., Prosci) or continuous improvement methodologies (e.g., Lean Six Sigma).
