11 month contract | Hybrid, Dublin

About the Role:

Our client is committed to fostering a culture of continuous learning that empowers our employees to grow and succeed. We’re looking for an organised and proactive Learning and Development Specialist who is a utility player. You will excel at managing day-to-day learning operations, facilitating impactful experiences, leveraging technology for scalable solutions, and measuring impact.

Key Responsibilities:

1. Tech-Enabled Learning Solutions

Leverage a variety of digital learning platforms and tools to create scalable and personalised learning experiences.
Stay informed about the latest technological trends, including AI-driven tools, virtual learning environments, and mobile solutions.
Partner with the Technical Solutions Manager to support the usage and optimisation of tech-enabled learning.

2. Administrative and Logistical Support

Regularly update and maintain the internal intranet page for employee development offerings, ensuring content is current and accessible.
Support the planning and execution of Leadership Development programs (including New Manager foundations) and broader scaled experiences, coordinating with internal teams and external vendors.
Provide logistical support for instructor-led training (ILT) sessions, including course creation in the Learning Management System (LMS), scheduling, material preparation, and venue coordination.
Draft and distribute clear communications for global audiences regarding learning opportunities and events.

3. Facilitation and Delivery

Lead engaging learning sessions, virtually and in-person, across topics such as onboarding, communication skills, psychological safety, and leadership.
Ensure a positive, interactive, and learner-centred experience, adapting facilitation methods to meet diverse learning styles.
Manage communications and logistics for live sessions, coordinating with external vendors to ensure seamless delivery for learners across different regions.

4. Impact Measurement and Data Support

Collect and analyse data to assess program effectiveness, including participant engagement, knowledge retention, and business impact.
Provide insights to help the team craft data-driven stories regarding the impact of learning initiatives.
Assist in gathering feedback and performance metrics to inform continuous improvement efforts.

5. Continuous Learning and Innovation

Stay current on industry best practices and emerging trends in facilitation and EdTech.
Proactively identify opportunities for innovation within internal learning programs.
Embrace ambiguity and adapt quickly to changing business needs.

Qualifications:

3-5 years of experience in learning and development with a strong focus on facilitation and program delivery.
Strong familiarity with tech-enabled learning platforms (LMS, e-learning, AI tools, or other digital assets).
Strong project management skills and execution of administrative tasks (content updates, event planning, communications).
Self-starter comfortable in ambiguous environments; a critical thinker able to drive results independently.
Excellent interpersonal skills with experience collaborating with diverse, dispersed teams.
Instructional design experience is a plus.
Experience in data collection and analysis to support decision-making.
Experience with data analytics and reporting tools is a plus.

Morgan McKinley

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