We are looking for a structured, detail-oriented and hands-on
Learning & Development (L&D) HR Associate to support the coordination, administration and tracking of learning activities across TAP. This role is focused on the
operational organising and delivery of mandatory, compliance-driven and business-critical training, including close coordination with internal stakeholders, external training providers and HR systems.
It is a role for someone who enjoys keeping processes, data, calendars, certificates and follow-ups under control, while contributing to a reliable and user-friendly learning experience for employees. The role does not involve training design, training delivery or content creation.
Your Responsibilities
- Coordinate the end-to-end administration of mandatory, operational and compliance-related training activities across the organisation.
- Maintain the company training matrix, training plan and training calendar in coordination with HR, HSE, Compliance, Operations and other relevant stakeholders.
- Launch, update and maintain courses, sessions, enrolments and learning records in the HRMS / LMS, with a strong focus on data quality and traceability.
- Collect and consolidate training needs from departments and support the planning of annual or recurring training activities.
- Coordinate scheduling, logistics, attendance tracking, participant communication and post-training follow-up.
- Collect, upload and monitor certificates, qualification records, completion status, expiry dates and refresher requirements.
- Support internal training providers with HRMS set-up, course materials, attendance records, test results and reporting requirements.
- Coordinate with external training providers, supporting contracts, purchase requests, purchase orders, invoices, documentation and service follow-up.
- Support budget tracking, cost follow-up and invoice approval processes under the supervision of the Employee Engagement Specialist.
- Prepare and maintain reporting on training completion, feedback, effectiveness and key L&D indicators.
- Support mandatory onboarding training plans and contribute to selected HR processes such as annual development and performance review cycles.
- Identify opportunities to improve training administration processes, templates, tracking tools and user experience.
Your profile
To be successful in this role, you should bring:
- Proven experience in learning coordination, training administration, HR operations or a similarly structured coordination role.
- Hands-on experience with HRMS, LMS or similar systems; Cornerstone experience would be a strong advantage.
- A strong interest in compliance-driven training environments, mandatory training, certification tracking and audit-ready documentation.
- Experience supporting vendors, purchase requests / orders, invoices or contract administration would be an advantage.
- Advanced Excel skills and confidence working with structured data, lists, dashboards or reports; Power BI exposure would be a plus.
- Excellent written and spoken English, ideally at C1 level or above; Italian, Greek or Albanian would be an advantage.
- A practical, service-oriented mindset and the ability to coordinate multiple stakeholders across functions and countries.
- High attention to detail, strong ownership, reliable follow-through and the ability to manage competing deadlines without losing accuracy.
- A collaborative and inclusive working style, with the confidence to ask questions, clarify requirements and keep stakeholders informed.
Our approach to fairness and transparency
We are committed to an inclusive and diverse workplace where all applicants are considered based on merit, skills, and experience. We welcome applications from individuals of all backgrounds and do not discriminate on any protected grounds.
In line with the EU Pay Transparency Directive:
- Compensation will be offered within a predefined and internally benchmarked salary range aligned with the role’s responsibilities and your experience. The base salary range for this position is EUR 25,000 to EUR 28,000 gross per year + variable + standard TAP benefits.
- Equal pay principles and objective criteria are applied throughout the recruitment and reward process. TAP will not request information on previous or current salary during the recruitment process.
