Job Description: Senior Learning, Talent & Organisational Development Coordinator
Type: Full Time
Duration: Permanent
Location: Glasgow
Working Pattern: 2 days office, 3 days remote
Department: Human Resources
The Role
The Senior Learning, Talent & Organisational Development Coordinator sits within the GBS HR team, supporting the Learning & Talent (L&T) and Organisational Development (OD) function in delivering key global programmes, projects and initiatives. The role acts as a central coordination point, ensuring high-quality, consistent and efficient delivery across learning, leadership and talent development activity. There is a strong focus on cross-collaboration, with opportunities to contribute to broader HR initiatives and global projects.
The Team
The Global Business Services (GBS) HR team, based in Glasgow, delivers high-quality operational and strategic HR support globally. Working closely with Centres of Excellence (CoEs) including Learning & Talent and Organisational Development, the team enables consistent, scalable people solutions.
This role works in close partnership with OD and Learning & Talent teams and collaborates widely with regional HR teams, Legal Delivery, Diversity, Equity & Inclusion and Early Careers, driving global consistency and impact.
Key Responsibilities
Programme Coordination & Delivery
- Coordinate the end-to-end delivery of learning programmes, leadership initiatives, workshops and OD interventions.
- Manage scheduling, logistics, communications and participant experience.
- Provide technical support for virtual and in-person sessions (e.g. Teams, polls, breakout rooms).
- Support facilitation and co-delivery of sessions where appropriate.
- Ensure consistency and quality across all programme delivery.
- Manage shared mailboxes, responding to colleague queries efficiently and coordinating necessary follow-up actions.
Project & Strategic Support
- Collaborate with L&T Managers and Advisors to support strategic priorities and projects, including talent development initiatives, annual learning cycles, and global programmes.
- Take ownership of specific project streams, ensuring timelines, stakeholder engagement, and outcomes are met.
- Track progress, manage actions and escalate risks or blockers.
- Support OD and L&T project leads with research, data gathering and presentation development.
- Lead selected project calls and occasionally co-chair internal working sessions where scope is clear and agreed.
Systems & Data Management
- Administer and maintain the Learning Management System (LMS), ensuring accurate data entry, content curation, and regular housekeeping.
- Ensure accurate data management, reporting and quality assurance.
- Use Excel and key systems such as survey platform, recognition platform, Mentimeter, SharePoint page builder and MS Teams to produce metrics and insights to support programme evaluation and decision-making.
- Use digital tools and automation to drive efficiency and improve user experience.
Stakeholder Engagement & Communication
- Build strong working relationships across HR, the business and global stakeholders.
- Act as a key contact for queries, providing guidance on processes, systems and programmes.
- Draft and coordinate communications to promote L&T and OD initiatives.
- Liaise with external suppliers and manage relationships where required.
Operational Excellence & Continuous Improvement
- Support workload prioritisation and coordination across programmes.
- Promote best practice, consistency and continuous improvement.
- Manage shared inboxes, budgets, invoices and operational processes.
- Contribute to knowledge management and process optimisation.
Leadership & Team Development
- Support the prioritisation and allocation of team workloads, helping to manage scheduling and coordination across programmes and projects to ensure smooth delivery and service continuity.
- Provide informal coaching and guidance to Coordinators, acting as a point of support on specific projects, systems, and processes.
- Assist with quality assurance and consistency across team outputs, helping to embed best practices and continuous improvement in coordination and administration.
- Act as a point of contact for operational queries or challenges, escalating where necessary and ensuring timely resolution in collaboration with Managers and Advisors.
Essential Skills & Experience
- Proven experience in a Learning & Talent, training or Organisational Development coordination role, ideally within a professional services or corporate environment.
- Strong organisational skills and attention to detail, with experience managing multiple programmes and priorities.
- Confident working with a Learning Management Systems and digital learning platforms.
- Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
- Proactive and solutions-focused, with a commitment to continuous improvement.
- Strong IT skills (Excel, PowerPoint; Power BI desirable)
- Experience supporting the full learning cycle: design, delivery, scheduling, and evaluation.
- Ability to work collaboratively within a global team and across departments.
What Sets This Role Apart
- Opportunity to work on global learning, talent and OD programmes
- High level of cross-functional collaboration across HR and the business
- Exposure to strategic initiatives alongside operational delivery
- Ability to take ownership of projects and influence delivery
What’s In It For You
- Modern, flexible working (2 days office, 3 days remote)
- Career progression and structured development opportunities
- Inclusive, global firm with strong DEI and community focus
- Competitive benefits including wellbeing support and lifestyle perks
The Firm
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
Our Commitment
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.
A Note on Privacy
Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.
