The Role: Learning Consultant
What you are looking for:
- A closely connected culture
- A total rewards package meant to enhance your work-life flexibility
- Fully utilizing your talent
- Professional growth and development via challenging projects and assignments
- Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Reporting to the Director, Organizational Development, the existing Learning Consultant is responsible for the development, implementation and tracking of key learning programs and initiatives to support the Rexall brand and drive a learning and development culture within Rexall.
What you’ll be doing:
- Lead learning consultations with business partners to assess performance needs, define learning objectives, and recommend tailored learning strategies and modalities.
- Design and implement end-to-end learning solutions, applying adult learning theory and instructional design principles to translate complex workflows into engaging, multi-modal training experiences.
- Develop post-training sustainment plans, including reinforcement activities, coaching tools, and performance support resources to ensure long-term adoption and behavior change.
- Establish and monitor success metrics to evaluate learning effectiveness, business impact, and ROI, using qualitative and quantitative methods.
- Source and curate off-the-shelf learning content and digital resources aligned with organizational goals and employee development needs.
- Maintain and optimize learning systems, including the learning management system, learning paths, and training records, ensuring seamless learner experience and data integrity.
- Facilitate training sessions (virtual and in-person) as needed, ensuring high engagement and relevance to learners.
- Stay current with learning trends, technologies, and methodologies to continuously enhance the learning strategy and offerings.
- Manage relationships with internal and external partners, including vendors, SMEs, and cross-functional teams to deliver high-quality learning experiences.
- Coordinate logistics for training delivery, including scheduling, communications, room setup, and materials preparation.
- Support content development, including writing and editing training materials, manuals, handouts, and assessments.
- Perform other duties as assigned to support Rexall Pharmacy Group Ltd.
Knowledge, skills and experience:
- Adult Education or Training & Development certificate or relevant work experience
- Experience in a retail Pharmacy environment an asset
- 3-5 years of instructional design and facilitation within a corporate training role
- Experience with building or delivering blended learning solutions (i.e. online learning & virtual learning)
- Strong knowledge of MS Office (e.g. Outlook, PowerPoint, Excel, Word).
- Solid understanding of online learning software (e.g. Articulate 360 suite, Captivate, Storyline).
- Experience organizing and delivering webinars as a formal training mechanism
At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.
Are you #ALLin?
Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.
Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.
