INSTRUCTIONAL DESIGN/
E-LEARNING SPECIALIST
Reference #2026-35
Strong. Proud. Uplifting.
At Ornge, we believe that ordinary people can do extraordinary things.
Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.
We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.
Discover Ontario, Canada, and an exciting career with Ornge.
Position Title
Instructional Design / E-Learning Specialist
Department/Section
Corporate Services
Employment Status
Permanent Full Time
Targeted Salary Range
$86,281-$102,459
Work Mode
Hybrid (2 Days Per Week)
Existing Vacancy
Yes
Location
5310 Explorer Drive, Mississauga
Hours of Work
37.5 hours/week; Monday-Friday
Posting Open Date
Tuesday February 24, 2026
Posting Close Date
Tuesday March 3, 2026
The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.
Uplifting Your Career at Ornge
The Instructional Design / E‑Learning Specialist plays a central role in building high‑quality digital learning experiences that drive organizational performance. This role requires deep expertise in adult learning principles, e‑learning development, and learning technologies to ensure staff across the organization receive engaging, effective, and outcome‑focused training.
You will work closely with subject matter expertsand cross‑functional partners to design online learning that is pedagogically sound, visually compelling, and seamlessly delivered through the Learning Management System (LMS). This is a highly technical and creative role that directly influences the quality of learning across the organization.
Key Accountabilities:
Content Development & Instructional Design
- Design and develop high‑impact e‑learning modules, videos, animations, job aids, quick reference guides, and other digital learning materials.
- Apply strong adult learning principles, instructional design models, and evidence‑based learning strategies to support learner success.
- Analyze learning needs with subject matter experts and translate them into measurable learning outcomes and effective instructional solutions.
- Recommend the most appropriate learning strategies, formats, and technologies to meet training goals.
LMS Support
- Provide expert-level guidance to LMS Administrators on system use, content requirements, and best practices.
- Build course shells, organize online learning environments, and ensure content is fully compatible with LMS standards.
- Troubleshoot LMS issues and collaborate with IT or vendors to resolve technical challenges.
Training & Facilitation
- Train course developers, educators, and end users on LMS functions, instructional design concepts, and e-learning tools.
- Deliver workshops and webinars on digital learning creation, visual design, multimedia tools, and user experience best practices.
Collaboration & Stakeholder Engagement
- Partner with internal teams to ensure training solutions reflect organizational priorities and user needs.
- Integrate stakeholder feedback to improve the design, usability, and impact of learning products.
- Provide recommendations to leadership on digital learning tools, platforms, and emerging technologies.
Program Evaluation & Continuous Improvement
- Collaborate with educators and evaluators to embed assessment methods within learning solutions.
- Analyze feedback and performance data to identify improvements and enhance instructional effectiveness.
Qualifications:
- College diploma or certificate in Instructional Design, Educational Technology, Adult Learning, or related field is required.
- A university degree in Adult Education, Instructional Design, Learning Sciences, or similar discipline would be considered an asset.
- A minimum of 3–4 years of experience in instructional design or e‑learning development.
- Demonstrated expertise in adult learning principles and instructional design models (e.g., ADDIE, SAM).
- Developing interactive digital learning modules using e‑learning authoring tools (e.g., Articulate 360, Camtasia, Canva).
- Leading multiple complex training development projects under tight timelines.
- Delivering or facilitating training for diverse audiences.
- Supporting or administering an LMS.
- Strong technical expertise in designing and building e‑learning modules using authoring software, multimedia tools, and web‑based learning platforms.
- Advanced understanding of adult learning principles and best practices in online learning design.
- Proficiency with learning and development software, including e-learning authoring tools, video editing applications, graphic creation tools, and LMS platforms.
- Ability to quickly learn new technologies and troubleshoot software issues.
- Familiarity with web technologies, content standards, and digital asset management.
Total Rewards:
- Comprehensive Health, Dental and Vision Benefit Plan.
- 24/7 Employee and Family Assistance Program.
- Premium Defined Benefits Pension Plan Automatic Enrollment.
- Three Paid Personal Days (Pro-Rated for Year 1).
- Accrued vacation time starting at three weeks per year.
- PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness,attractions and more!
- Tuition reimbursement and opportunities for learning and development.
At Ornge, we are:
- Community connectors.
- Equity in healthcare.
- Strong in our convictions.
- Proud of the services we provide.
- Uplifting in our mission, values, and services.
You can expect us to be:
- Competitive in pay, benefits, vacation time and more.
- Promoters of diversity.
- Champions of inclusivity and accessibility.
- Committed to your career advancement.
- A tight-knit, supportive culture.
A bit about you:
- You are driven by our collective desire to make a difference.
- Excited by problem solving and excels at in-the-moment decision making.
- Teamwork has always been where you thrive.
- You are ready to put your skills into action in a fast-paced environment.
What’s next:
- If you are ready to uplift lives, apply directly online.
- On apply, we’ll send you an email on how to check your application status within Jobvite.
- Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at HR@ornge.ca.
- Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
- Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.
Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.
Ornge. Lives uplifted.
