Why FirstOntario?
- Competitive compensation packages
- Top-tier health and wellness benefits, along with both a Health Spend Account and a Personal Spend Account
- Up to $1000 per year towards professional development
- Pension Plan
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
- Exclusive banking benefits
Overview
This strategic role integrates leadership development, sales effectiveness, and CRM readiness into high-impact learning solutions. The specialist will lead initiatives that drive performance, coaching culture, and CRM adoption across the organization.
Responsibilities
- Lead enterprise-wide learning modernization initiatives (digital-first, self-directed learning paths).
- Design and deliver sales enablement programs
- Partner with senior leadership to define sales enablement strategy and KPIs.
- Develop coaching frameworks and performance tools for sales leaders.
- Facilitate leadership development sessions and onboarding journeys.
- Drive change management for CRM adoption and sales process optimization.
- Integrate CRM tools and processes into learning experiences.
- Analyze learning impact using LMS and BI data dashboards.
- Collaborate with business units to align learning with operational goals.
- Other duties and projects assigned
Requirements
- Five (5+) years in Learning & Development with proven experience in sales enablement strategy.
- Post-secondary education in Business Administration, Sales Operations Management, Business Analysis, Adult Learning and Development, or a related field.
- Expertise in change management and organizational development.
- Advanced knowledge of CRM systems (e.g., SugarCRM) and integration into workflows an asset.
- Strong business acumen and ability to align learning initiatives with organizational and sales goals.
- Certification in adult learning, coaching or leadership development (preferred).
- May require ability to travel, must hold a valid driver license.
This posting is for an existing vacancy.
Salary Range: $81,110 to $101,388 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
