About the job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are seeking a passionate and strategic AI Learning & Development Manager to lead the design and execution of impactful training programs for our AI solutions. This role is both consultative and delivery-focused, operating at the intersection of education, technology, and change management. You will not only develop and implement training programs, but also act as a trusted advisor—guiding customers and internal stakeholders on AI learning strategy, capability building, and long-term enablement planning.
You will create scalable training frameworks, develop engaging content, and deliver high-impact training experiences tailored to various audiences. Additionally, you will provide consultative support to customers, helping them assess training needs, map adoption journeys, and build internal AI readiness. Your work will play a key role in ensuring AI adoption success and maximizing the value our customers derive from our AI offerings.
Your role:
- Training Framework Design- Develop and implement comprehensive, scalable training frameworks for AI adoption across various customer segments and industries.
- Consultative Enablement Strategy- Partner with customers and internal teams to assess training needs, define AI learning objectives, and co-create enablement strategies that support sustained AI adoption and workforce transformation.
- Content Development: Create engaging, role-based training content including presentations, e-learnings, guides, demos, videos, and learning paths.
- Train-the-Trainer Programs: Design and lead enablement programs to certify partner trainers and customer-facing teams, ensuring consistent and high-quality delivery across all touchpoints.
- Customer-Facing Delivery-Deliver AI solution training sessions to end customers—live virtual, in-person, or on-demand—as part of onboarding or upskilling journeys.
- Consulting on Learning Journeys- Advise organizations on structuring AI learning pathways, defining success metrics, and integrating learning into broader change management and transformation initiatives.
- Partner closely with Product, Change Management, Offering Development teams to align training with business objectives, release cycles, and customer needs.
- Collect feedback from participants and stakeholders to continuously improve training content, delivery methods, and learning effectiveness.
- Stay ahead of AI learning trends, tools, and adult learning best practices to innovate training approaches and enhance learner engagement
Your profile:
- 5+ years of experience in Learning & Development, Training Delivery, or Enablement—preferably in tech, AI, or SaaS environments
- Strong background in instructional design, adult learning principles, and digital learning tools (e.g., Articulate, LMS platforms, MS Stream)
- Proven experience delivering live and virtual training to both technical and non-technical audiences
- Experience with Microsoft AI tools (Copilot, Azure AI, etc.) or similar platforms is a plus
- In-depth knowledge of Microsoft products (e.g., Office 365, Dynamics 365, Azure) and experience in training others on these platforms
- Exceptional communication, facilitation, and storytelling skills
- Ability to manage multiple projects and work cross-functionally in a fast-paced environment
- Fluent in English and German.
Nice to Have
- Familiarity with AI Change Management frameworks or enterprise adoption programs
- Certifications in training (e.g., CPTM, ATD)
- Experience in L&D consulting or advisory roles for digital transformation or AI enablement
Fixed Term Contract : 2 years , with probability to be internalized by the client
What you’ll love about working here:
- Flexible and dynamic work environment involving teams spread across different global locations.
- Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society.
- Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
- Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).
- Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made based on performance, competence and ability.
About Us:
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, Al, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Apply now!
Visit https://www.capgemini.com/ for more information.
