Role Purpose
This role sits within Global Talent Development and supports enterprise-wide AI upskilling strategy. As AI continues to transform the way we work, this position will enable employees globally to build the skills and knowledge needed to leverage AI effectively.
AI Learning Program Manager (Contract)
Reporting to the Director, Functional Learning and Enterprise Initiatives, the AI Learning Program Manager will play a pivotal role in executing our global enterprise AI learning strategy. This role requires a self-starter with a growth mindset—someone who thrives on curiosity, adapts quickly, and takes ownership of delivering impactful outcomes. As a key partner to stakeholders across the organization, you will lead initiatives that embed AI learning into the flow of work, drive engagement programs, and enable scalable adoption. The Program Manager will oversee cross-functional projects, manage vendor partnerships, and deliver innovative learning experiences aligned with our 2026 vision.
Candidate Value Proposition
The successful candidate will have the opportunity to be part of a strategic enterprise initiative focused on AI adoption and workforce transformation. AI is a major priority, and this role will directly help employees globally learn, adapt, and thrive in an AI-driven future.
Position Responsibilities
You’ll partner with enterprise stakeholders to deliver on our AI learning roadmap, including:
Lead execution of strategic initiatives, such as:
- Curating and updating learning content in LXP
- Managing AI learning programs and pilots
- Developing AI-powered video micro-series and enterprise-wide modules
- Own vendor and stakeholder relationships to ensure seamless delivery
- Measure and optimize impact by tracking KPIs and adoption metrics
- Drive engagement and enablement programs to build AI literacy across the organization
- Embed AI learning into workflows through change enablement strategies
- Administer logistics and scheduling, including Smartsheet tracking and translations
- Gather insights and iterate programs and offerings based on feedback and emerging trends
- Stay ahead of AI and learning innovations to anticipate evolving business needs
Candidate Requirements/Must Have Skills:
- Minimum 5 years of progressive experience in learning and development, preferably in global organizations or Financial Services
- Expertise in instructional design and diverse learning modalities
- Strong understanding of AI concepts, GenAI productivity tools, and emerging technologies and background in adult learning principles or organizational development
- Proven success in program management for enterprise learning or technology adoption initiatives
Soft Skills:
- Exceptional stakeholder management, communication, and collaboration skills
- Strong analytical skills and ability to measure program effectiveness
Nice-To-Have Skills:
- Experience with LMS and LXP platforms
- Knowledge of data analytics tools (e.g., PowerBI)
- Certifications in Learning & Development or related fields
- Experience managing global learning initiatives and governance
Education:
- Bachelor's degree required.
