About the Role
We’re seeking a hands-on and proactive Learning & Development Manager to coordinate and deliver impactful learning initiatives across our global business.
With approximately 500 employees across multiple international offices, this role will play a key part in ensuring our people have access to the learning and development opportunities they need to thrive.
Reporting to the HR Director, you will support the embedding of a comprehensive learning strategy as part of our broader people strategy - ensuring learning activity is structured, data-led, and aligned with business goals.
This is an exciting opportunity for a mid-level L&D professional to gain global exposure and shape key aspects of learning delivery, reporting, and programme coordination in a growing organisation.
Key Responsibilities
Learning programme coordination
- Coordinate and deliver (where appropriate) core learning programmes across global offices, ensuring consistency and accessibility.
- Support global mandatory and compliance training (e.g. data protection, safeguarding, H&S), ensuring completion is tracked and reported.
- Manage existing learning platforms (e.g. iHasco) and act as point of contact for learners and managers.
- Champion learning culture globally, encouraging engagement through a mix of digital, classroom, and social learning.
Skills gap analysis & ROI reporting
- Coordinate global skills gap analysis and consolidate findings into clear reports to inform L&D priorities.
- Measure ROI and impact of learning interventions, providing data and insights to senior stakeholders.
- Lead on reporting for sustainability goals, including training hours per employee broken down by learning category, region, and delivery type.
- Provide clear dashboards and recommendations to the HR Director and leadership teams.
Executive coaching
- Source and manage external executive coaching vendors, liaising with HR to identify suitable candidates.
- Build coaching guidelines which set out touchpoints, objective setting and follow up, to ensure a consistent experience for staff, regardless of the selected coach.
- Support leadership teams in selecting appropriate development pathways for high-potential employees.
- Collaborate with the internal mentorship scheme to surface emerging L&D needs and ensure alignment with broader learning priorities.
LMS & learning solutions
- Administer and maintain existing learning solutions.
- Explore future LMS options, supporting the HR Director in assessing platforms and feasibility.
- Ensure systems and processes are efficient, well-documented, and learner friendly.
- Familiarise yourself with regional learning schemes and funding opportunities (e.g. CEF in APAC) to identify potential opportunities to support local learning initiatives.
Vendor & budget support
- Liaise with external training providers, coordinating logistics, communications, and quality assurance.
- Support budget tracking for global L&D activity, ensuring efficient use of resources.
Apprenticeship levy (UK)
- Maximise utilisation of the UK Apprenticeship Levy, sourcing suitable providers and tracking levy spend and learner progress.
- Act as a point of contact for UK apprenticeships and professional qualification pathways.
- Ensure alignment with internal development frameworks and career pathways.
Strategic L&D support
- Work with the HR Director to ensure a comprehensive learning strategy is embedded into the wider people strategy.
- Help ensure learning activity supports capability frameworks, performance development, and succession planning.
- Stay informed on L&D best practice, recommending practical enhancements to programmes and processes.
About You
Requirements
- Proven experience in a Learning & Development role with some exposure to global or multi-site delivery.
- Strong organisational and project coordination skills.
- Comfortable working with data and reporting on training impact.
- Experience with UK apprenticeship levy programmes and working with external learning providers.
- Demonstrable experience in designing and executing skills gap analysis.
- Comfortable working in a standalone role in a small team environment.
- Excellent stakeholder management and communication skills.
- Strong facilitation and learner engagement skills.
- CIPD Level 5 or equivalent experience desirable.
- A proactive, delivery-focused approach with curiosity and appetite to grow.
