About IEM
Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.
Position Summary
The Learning Program Manager – Sales & Field Services is responsible for designing and implementing a comprehensive learning and development strategy to equip employees with the skills they need to excel in a dynamic manufacturing environment. This role plays a critical part in supporting the company's growth by ensuring team members are equipped with the technical, behavioral, and safety competencies required to deliver exceptional customer experiences and operational excellence.
The ideal candidate will be a strategic learning professional who can blend performance consulting, program design, and stakeholder partnerships to create scalable learning solutions.
Key Responsibilities
- Conduct needs analyses in partnership with internal SME's and leadership to identify critical skill gaps.
- Leverage adult learning principles and innovative methodologies to create engaging content.
- Implement blended learning approaches (e.g., instructor-led, virtual, microlearning, and on-the-job learning).
- Ensure all programs align with IEM values, brand standards, and compliance/safety requirements.
- Program Management & Delivery
- Manage end-to-end training initiatives — design, pilot, delivery, evaluation, and continuous improvement.
- Partner with internal SMEs and external vendors to deliver high-quality, relevant training content.
- Build tools and resources to support self-directed learning and continuous improvement.
- Track and report on learning outcomes, adoption, and performance impact.
- Ensure training programs align with regulatory and compliance requirements as appropriate.
- Collaborate closely with internal stakeholders to align learning initiatives with business priorities.
- Consult with managers and other stakeholders to identify skill gaps and recommend targeted learning solutions.
- Serve as a trusted advisor to leaders in talent development, onboarding, and career progression.
- Coach front-line supervisors in building a strong culture of safety, accountability, and customer focus.
- Lead engaging training sessions for employees, managers, and leaders.
- Foster an interactive and participatory learning environment.
- Measurement & Continuous Improvement
- Define clear success metrics for learning programs.
- Use data and feedback to refine learning offerings and demonstrate business impact.
- Stay current on best practices in learning design, technologies and trends.
This role will require travel up to 50%.
Qualifications
Required:
- Bachelor's degree in Learning & Development, Human Resources, Business, or related field.
- 7+ years of experience in talent development, with a focus on learning program design and facilitation.
- Proven ability to design and implement large-scale training initiatives in a fast-paced, high-growth environment.
- Proficiency in e-learning authoring tools (Articulate 360 preferred), multimedia tools, and Microsoft Office.
- Ability to work independently and manage multiple initiatives simultaneously.
- Experience facilitating leadership or behavioral skills training.
- Demonstrated commitment to safety culture and compliance.
- Excellent communication, project management, and stakeholder management skills.
Additional Details
- Location: Remote
- Note: CA residents are not eligible at this time.
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Why Join IEM*
At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams
Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy
Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
Job Type: Full-time
Work Location: Remote
