WHO WE ARE
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a
Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
What You'll Do
As an International Customer Success Account Manager, you'll be at the forefront of empowering global educators with Edmentum's innovative solutions. You'll build lasting relationships, drive strategic initiatives, and ensure our international partners achieve meaningful outcomes.
In this role you will:
- Champion the success of international clients by serving as their trusted advisor.
- Lead onboarding and implementation efforts to ensure smooth transitions and impactful launches.
- Develop strategic plans with clients to align Edmentum solutions to their educational goals.
- Collaborate with internal teams to resolve issues and enhance client experience.
- Analyze usage data to uncover insights and recommend improvements.
- Deliver engaging training sessions that empower educators and administrators.
- Continuously adapt to evolving client needs and contribute to Edmentum's mission.
Who You Are
- You have a bachelor's degree in education, business, or a related field.
- You bring 3+ years of experience in customer success or account management.
- You are passionate about education and technology.
- You communicate clearly and build strong relationships.
- You are proactive and manage complex projects independently.
- You are skilled in analyzing data and presenting insights.
- You collaborate effectively across teams and cultures.
- You thrive in a remote-first, fast-paced environment.
- You solve problems with sound judgment and creativity.
- You adapt quickly to changing priorities.
- You promote inclusivity and live Edmentum's values.
- You are willing to take on evolving responsibilities based on business needs.
Job Application Deadline: October 31, 2025
At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.
We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.
Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran ("covered veteran"), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com.
As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling.
Edmentum's notice regarding the collection of personal information from interested candidates is available here
