About Us
inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP!
About the Role
We’re looking for an experienced and highly capable Learning and Development Manager to own and deliver the rollout of The Learning Curve — our global learning framework powered by Zensai (Learn 365).
Reporting directly to the Global VP of HR, this is a standalone, hands-on role responsible for embedding a lifecycle learning architecture that builds capability, efficiency, and leadership across all teams worldwide.
You’ll partner with business and functional leaders to design, deploy, and optimise learning experiences that strengthen culture, drive performance, and mature organisational capability in line with inforcer’s growth trajectory.
What you’ll be doing
Strategic Leadership
- Lead the successful global rollout of The Learning Curve learning framework across all business units and regions.
- Drive adoption and engagement with our LMS (Zensai/Learn 365), ensuring alignment with inforcer’s strategic learning goals: performance, scalability, and cultural reinforcement.
- Translate organisational strategy and workforce insights into data-led learning initiatives.
- Champion learning analytics and reporting dashboards that link completion rates to OKRs, productivity, and engagement.
Programme Design & Delivery
- Develop and manage learning pathways covering the entire employee lifecycle including Sales enablement and manager development.
- Partner with key stakeholders (Sales, Engineering, Customer Success, Product, and G&A) to ensure programmes meet functional and regional needs.
- Oversee the creation and curation of digital content, microlearning, and blended modules.
- Embed “learning in the flow of work” and support self-directed learning through Grow @ inforcer.
Operational Excellence
- Manage HRIS and LMS integration to automate learning path assignments by role, level, and geography.
- Maintain compliance learning and automated re-certifications in line with global standards (e.g., SOC2, ISO27001, DEI, Health & Safety).
- Ensure The Learning Curve is continuously refreshed in quarterly cadences aligned to OKRs.
- Measure and report on learning impact: time to productivity, revenue per FTE, employee engagement, and retention.
What We Can Offer You
Competitive Compensation: Attractive salary, benefits and commission package
Pension: Pension contribution scheme through Nest
You Time: Competitive annual leave allowance and an increasing holiday allowance based on length of service
Birthdays & Anniversaries: We celebrate milestones with you and offer a day off for your birthday every year. Because no-one should have to work on their birthday!
Work-Life Balance: Flexible working hours and hybrid/remote working options to support a healthy work-life balance
Regular Team Socials: We celebrate our team, our milestones, and our new businesses with social events every month
Investing in Your Future: We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths
Inclusive Environment: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation
Employee Recognition: Programs to recognise and reward employees for their contributions and achievements
Skills We Need for This Role
- CIPD Level 5 Associate Diploma in Organisational Learning and Development (or equivalent qualification).
- Proven experience delivering and scaling L&D programmes, ideally within a SaaS or fast-growth environment.
- Expert in Zensai/Learn 365 (or equivalent enterprise LMS such as Docebo, Cornerstone, or Workday Learning).
- Strong instructional design capability with experience across digital and blended learning methods.
- Ability to manage the full learning lifecycle — strategy, design, implementation, analytics, and optimisation.
- Excellent project management, facilitation, and stakeholder influence skills.
- Experience in developing leadership and enablement programmes across multiple regions (global experience desirable).
- Confident communicator able to translate complex ideas into practical learning solutions.
Don’t quite have all of these skills? Why not apply and our team can review your experience and fit for the role. We’d love to hear from you!
inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
