About the team: Our HR Operations Team are looking for an Operations Excellence Associate to join the team and work across key strategic projects that will originate and drive service improvement within the HR function, impacting across the nearly 40,000 employees at RELX.

About the role: You will take responsibility for developing, agreeing and delivering high value HR projects and initiatives, supporting key strategic initiatives across multiple divisions within RELX Group and enabling an excellent employee HR experience which drives the achievement of key business objectives and targets. The successful candidate will work with our HR leadership team, senior business leaders and key HR/operational stakeholders to identify and enable improvement across the HR people, process, systems and third party landscape.

Responsibilities:

Drive the execution of strategic projects, workstreams and problem-solving process with a strong analytical focus and understanding of the employee experience and journey
Lead and deliver process mapping, org design and operating model work as part of the creation and delivery of business cases into significant volumes of employees across the business
Facilitate meetings and workshops with all relevant stakeholders, subject matter experts and sponsors
Effectively manage the outcomes driven by specific projects and help steer the business in a new direction
Develop and deliver the change management approach and plan for workstreams/projects as appropriate
Work within a direct and matrix project structure across multiple functions in the business, providing regular guidance to business stakeholders to drive the project forward
Build, maintain and foster successful relationships with key functional and operational teams at all levels up to c-suite across the business

Requirements:

Bachelor's Degree or equivalent
Significant experience in both business improvement (analysis, process, design, business case) and project/program management in the HR industry
Demonstrated ability to influence and negotiate while developing strong relationships across all organizational levels with a collaborative approach
Exceptional attention to detail, business acumen and commercial focus
Experience or knowledge of shared service centre design and/or other HR/people or similar transformation programs
Experience working with AI and other technologies to enable business success is a distinct advantage

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life Assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

About the Business

RELX is a global provider of information-based analytics and decision tools for professional and business customers.

RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The headquarters is in London. The market capitalization is about £60bn ($80bn), making it one of the 10 largest listed companies in the UK. The company is listed on the London Stock Exchange, Euronext and NYSE.

The company has four market segments. It develops information-based analytics and decision tools for professional and business customers in the Risk, Scientific, Technical & Medical, Legal, and Exhibitions sectors.

RELX

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HR Operational Excellence Partner