If you're looking for an opportunity to create meaningful learning experiences that help people perform at their best, Bird Construction has an exciting opportunity for you.
Reporting to the Sr. Manager, Operations Learning, the Operations Learning Specialist partners with operations leaders, subject matter experts, and learning team specialists to design, develop, implement, and evaluate learning solutions that build capability across the organization.
This role is ideal for someone who is naturally curious, enjoys solving problems, and can transform complex information into engaging and practical learning experiences. Working as part of a multidisciplinary team, collaborate with learning specialists, developers, technologists, and facilitators to translate operations requirements into practical learning experiences that support employee growth, business performance, and operational excellence.
What You Will Be Working On
What You Will Be Working On
- Partner with operations leaders and subject matter experts to understand performance, capability, and learning needs.
- Gather and analyze stakeholder input, business requirements, operational context, and learner needs to support effective learning solution design.
- Design and develop learning solutions using a variety of approaches including instructor-led, virtual, eLearning, microlearning, technical training, and performance support resources.
- Co-create high-quality learning experiences with learning specialists, developers, technologists, facilitators, and external partners.
- Facilitate workshops, interviews, and working sessions to gather requirements, validate concepts, and support solution development.
- Contribute to project planning activities including estimates, timelines, communications, and implementation planning.
- Support the development, publishing, administration, and maintenance of learning assets within Bird's learning ecosystem.
- Support pilot programs, evaluations, and continuous improvement efforts through learner and stakeholder feedback.
- Contribute to communication, engagement, and change support activities that encourage learning adoption and application on the job.
The Skills You’ll Bring & Build
The following five skills sit at the heart of this role. Mastery in all of them isn’t required on day one; however, demonstrated strength in some, and a curiosity and commitment to build skill in them, are required.
- Consultation – You start with curiosity, listening, and thoughtful questions, then partner with stakeholders to clarify objectives, weigh options, and shape recommendations.
- Collaboration — You build trusted working relationships and partner effectively across teams and functions by sharing knowledge openly, inviting diverse perspectives, incorporating feedback, and contributing to shared outcomes.
- Performance Needs Analysis – You identify gaps between current and desired capability by gathering and interpreting stakeholder input, performance data, learner insights, and job requirements. You use those insights to help define solution requirements and inform learning design decisions.
- Learning Solution Design & Creation -- You diagnose capability needs before you design, translate business needs into clear objectives and engaging learning experiences, and develop high-quality learning assets that support knowledge transfer, skill development, and workplace application.
- Learning Enablement & Evaluation – You understand what makes learning reliable at scale including learning technologies, publishing workflows, accessibility, learner administration, and data quality, and contribute to solutions that work effectively within those realities. You use evaluation data to monitor impact and support continuous improvement.
What We Are Looking For
- Minimum five (5) years of experience in learning and development, instructional design, talent development, or a related field.
- Experience designing and developing learning solutions using a variety of delivery methods, including instructor-led and digital learning.
- Strong instructional design, communication, facilitation, and relationship-building skills.
- Demonstrated ability to translate complex information into practical and engaging learning experiences.
- Strong critical thinking, organization, and problem-solving skills.
- Experience managing multiple priorities and contributing to projects in a fast-paced environment.
- Comfortable working through ambiguity and adapting solutions based on stakeholder feedback and business needs.
- Ability to quickly learn and apply new technologies, platforms, and development tools.
- Strong Microsoft Office skills, including Word, Excel, PowerPoint, and SharePoint.
- Experience with learning technologies such as Articulate, Adobe Creative Suite, Vyond, learning management systems, or similar tools is considered an asset.
- Knowledge and experience in construction, industrial, engineering, or operations environments is considered an asset.
- Open to occasional travel across Canada.
What We Are Looking For
For Those Who Seek to Redefine
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.
What We Believe In
We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
We Lead With Honesty
We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.
We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
We Create Opportunity
Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.
